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VEVOR Mechanics Tool Set and Socket Set, 1/4" 3/8" 1/2" Drive Deep and Standard Sockets, 450 Pcs SAE and Metric Mechanic Tool Kit with Bits, Hex Wrenches, Combination Wrench, Accessories, Storage Case

Customer Reviews for VEVOR Mechanics Tool Set and Socket Set, 1/4" 3/8" 1/2" Drive Deep and Standard Sockets, 450 Pcs SAE and Metric Mechanic Tool Kit with Bits, Hex Wrenches, Combination Wrench, Accessories, Storage Case

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Customer Reviews

4 Out of 5
Based on 827 reviews
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788 reviews
Wally awar Wally awar
Used items and missing parts
I was a big fan of Vevor, and they are my go to place for almost everything but not anymore. I got this toolbox, many heads came missing and it seems like someone used it and returned it, and then it was shipped to me. This is unacceptable since i paid for a brand new one.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Frances Frances
Missing wrenches from 12-17 😡😡😡
How do I do a refund missing all my wrenches my 12 to 17 very unhappy and the stupid website won’t let me take a picture
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Cesar Arenas Cesar Arenas
Mechanic set
Customer service wasn't much help when I lost my package its been so difficult to get this problem resolved I just ended up taking the loss on it thank you
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Val Val
Diesel Tech/Home user
I bought this set 450 Pcs for home use first bit i used it snapped also the wratchet is crap could not make it on first use. I have other socket sets from Vevor, and they are impact rated they are good , but this 450 Pcs set dont buy it it is absolutely JUNK. I bought 2 sets one for me one for my son, I have not used them for months now.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Mpfischer Mpfischer
Cheap case
the tools themselves are great, very complete set of sockets and ratchets. However, the latches for the case is very cheap one of them already broke. I contacted VEVOR because I bought the set < 60 days ago and their offer was to give me $20 to fix the case.
3 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Merle Merle
Owner
Bought 4 an 1 has got here why wouldn't they be shipped together ordered other things they can't find my address think I'm done with vevor
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for being patient and cooperative. We’re actively handling your concerns and are dedicated to finding a solution that works for you. Please make sure to check your ticket and email regularly for updates on the progress. If you have further questions or need assistance, don’t hesitate to reach out.
Chris Womack Chris Womack
Chief of Police Ret.
Super disappointed I never received this item. Not sure what happened but I did receive a refund. I want this tool set....
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Allen Williams Allen Williams
Product failed
Well I'm not impressed the sockets don't fit tight in the ratchet lot of movement would not recommend.The other issues is one ratchet is broken after one use buyer beware
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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