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VEVOR Mechanics Tool Set and Socket Set, 1/4" 3/8" 1/2" Drive Deep and Standard Sockets, 450 Pcs SAE and Metric Mechanic Tool Kit with Bits, Hex Wrenches, Combination Wrench, Accessories, Storage Case

Customer Reviews for VEVOR Mechanics Tool Set and Socket Set, 1/4" 3/8" 1/2" Drive Deep and Standard Sockets, 450 Pcs SAE and Metric Mechanic Tool Kit with Bits, Hex Wrenches, Combination Wrench, Accessories, Storage Case

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Customer Reviews

4 Out of 5
Based on 827 reviews
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701 reviews
Joe Joe
Never received
Never received
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Manuel Gordillo Manuel Gordillo
Mr.
I ordered a tool set for 132.00. It was never delivered but my credit card was charged the amount. My review here, on Google and Facebook is I will never order again and will never recommend any one to buy.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Paul Jorgensen Paul Jorgensen
Cheap
Very low quality. Box wrenches are useless. Sockets don't fit correctly. Slight slippage. Will try and return!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Blade Blade
Broken Handle On Tool Box
Broken Handle On Tool Box 3
Just received and not even 5 minutes out of the box the handle broke on my tool box. I was expecting a higher quality box. Tools seem to be a good quality. Just disappointed about the box.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Kaden coleman Kaden coleman
Very cheap material. Especially the plastic box broke in the first day.
Very cheap material. Especially the plastic box broke in the first day. 3 Very cheap material. Especially the plastic box broke in the first day. 3
Box broke on the top from it own weight of the lid. Ripping down the back now. The tray is very tight and makes it hard to get the trays out it also kinda shows they move out like a toolbox not fully come out. But it’s cheap so it’s whatever I could have looked a bit better but so far 3/8 ratchet slipped on first use aswell.
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Gerald Wells Gerald Wells
Tool Box
Tool Box 3
Door flap came broken Need replacement Gerald Wells
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Phillip Vruz Phillip Vruz
Tool Kit
The tool kit is OK, however, the plastic hinges to open the sides needs improvement. Hard to open the sides in order to pull the drawers.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Louis Bergeron Louis Bergeron
Great set of tools
I love the set of tools, I bought a set of 300 piece from HDS and wanted another set for my truck and work so I gave VEVOR a chance. I will say this set is more than worth the price and even more. I will say this the case does need a little more work because the sockets willl shift in the case but it’s still worth the cost, I just put them back where they go when I open it. If I had to buy another tool set I would not hesitate to buy this set again
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Deborah Deborah
cusomer
Tools seem to be pretty good quality, though there are some issues with attaching extenders to some of the tools. Don't know what's up with that. It's annoying, but there are enough tools that I can make do with those issues arise.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
R.B R.B
Tools are great but my box showed up broken
Don’t have anything bad to say but the tool box has these two flaps that open and close and keep the drawers from opening..me of mine was broken.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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