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VEVOR Mechanical Keyless Entry Door Lock, 14 Key Mechanical Door Lock, Mechanical Keypad Door Lock with Handle, Double-Sided Stainless Steel Waterproof Keyless Gate Lock, for Home Office Fence Garage

Customer Reviews for VEVOR Mechanical Keyless Entry Door Lock, 14 Key Mechanical Door Lock, Mechanical Keypad Door Lock with Handle, Double-Sided Stainless Steel Waterproof Keyless Gate Lock, for Home Office Fence Garage

Double-sided Numeric Keypad Bronze
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Customer Reviews

4 Out of 5
Based on 233 reviews
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233 Reviews
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RR RR
Wont Allow a Refund for a Horrible Product
Returns with Vevor is impossible. They run you around in circles. You have been warned.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Steves Meimoun Steves Meimoun
M
Keypad Entry
Ne correspond pas du tout, Je l'ai acheter pour une résidence secondaire, et j'avais pas eu encore le temps de le poser. Et je viens juste d'essayer, rt la mauvaise surprise. Très déçu
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Kenny Henley Kenny Henley
Mr
Black
Poorly built- poorly boxed- hard to install- aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasssssssss
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Peter Frey Peter Frey
Installer
The previous versions of this model that I got work well but this new batch that seems to be a different design does not program and does not even work so I have to return the handle set
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Saubion Saubion
Serrure
Silver
Bonjour. À ce jour, ma serrure je ne peux toujours pas mettre le code. Il y a vraiment un problème dans le mécanisme malgré les tutos que vous m'avez envoyés et que certains je ne peux pas lire. J'ai fait tout ce que vous avez demandé. Impossible de faire fonctionner le mécanisme. À ce jour, je désire le remboursement. Cordialement fred
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Shawn Shawn
Buyer
Double-sided Numeric Keypad Black
Broke after one week use
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Robert Robert
-
Silver
Vevor deducts VAT and I have to pay VAT at pickup. Please reimburse VAT
0 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Gino Neron Gino Neron
M
Single-sided Numeric Keypad Silver
La serrure ne fonctionne pas le cocde fonctionne mais la pine reste folle dans la serrure et la porte ne s’ouvre pas
0 people found this helpful
Customer Service Reply: Bonjour ! Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter votre boîte de réception régulièrement.
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Alfonso Alfonso
Calidad muy deficiente
Single-sided Numeric Keypad Black
El producto llegó en tiempo y forma. Lo primero que notamos es que debajo de la leyenda de la marca "VEVOR" hay otra de muy mal gusto que resalta que es una herramienta barata, indeseable para vista exterior. Segundo, y más imprortante, los tornillos que vienen en el paquete son de muy mala calidad, la cabeza esta mal remachada y a la hora de introducir y atornillar en el huso (con un destronillador manual y sin usar mucha fuerza), se degollaron y el tornillo quedó atorado en el huso. No se pudo instalar y fue una muy mala compra que tuve que tirar a la basura.
1 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Rusty Rusty
Manager
Double-sided Numeric Keypad Black
I haven't received this item they say it was delivered but we haven't seen it here
0 people found this helpful
Customer Service Reply: Hello! We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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