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VEVOR Mechanical Keyless Entry Door Lock, 14 Digit Keypad, Water-proof Zinc Alloy, Double-sided Embedded Outdoor Gate Door Locks Set with Keypad and Handle, Easy to Install, for Garden, Garage, Yard

Customer Reviews for VEVOR Mechanical Keyless Entry Door Lock, 14 Digit Keypad, Water-proof Zinc Alloy, Double-sided Embedded Outdoor Gate Door Locks Set with Keypad and Handle, Easy to Install, for Garden, Garage, Yard

Double-sided Numeric Keypad Black

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guy bilodeau guy bilodeau
Pas très content
Double-sided Numeric Keypad Black
Je sais pas si c'est moi mais quand je lai installer, si je serre trop les visse qui assemble la pogné elle vient dure a tourner et la clanche ne veut pas ressortir alors j'ai abandonné et remis ma vieille.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Hans Hans
Nicht so leicht zu montieren
Double-sided Numeric Keypad Black
Das Türzahlenschloss ist etwas mikrig ausgeführt,...nicht so leicht zu montieren. Die Vierkantbolzen sind zu kurz, habe mir längere im Baumarkt besorgt.
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Aleshia Aleshia
Locks malfunctioning
Double-sided Numeric Keypad Black
I bought these looks for my 6 year old son with non verbal autism who is a major flight risk. The locks worked great and are the only thing that keeps him safe but I would love to be able to have them replaced since it has not even been 1 year.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Phil Phil
mr
Double-sided Numeric Keypad Black
Purchased these a little over 12 months ago, coatings coming off, one handle has fallen off rendering them unusable, these i installed on front exterior gate as security, unfortunate as would do the job if bit more robust and lasted longer for the price
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Forkiechick Forkiechick
Mrs
Double-sided Numeric Keypad Black
Not recommended , I purchased 2 of these gate locks 1 of which the numbers have no resistance already making it so the gate is permanently locked
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Shawn Shawn
Buyer
Double-sided Numeric Keypad Black
Broke after one week use
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Rusty Rusty
Manager
Double-sided Numeric Keypad Black
I haven't received this item they say it was delivered but we haven't seen it here
0 people found this helpful
Customer Service Reply: Hello! We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Alison M Alison M
Ms
Double-sided Numeric Keypad Black
Simple enough to set, fiddly to install on north american door holes as hole & screw placement is different so it wiggles. Biggest flaw is that the passage lock is not reliable. It unlocks, but then locks again. A person could get locked IN if they don’t know the code… I asked for a refund and will replace it. The refund took multiple requests. I Really wanted it to be good!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.

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