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VEVOR Male Garage Floors Transition Edge Kit, 12 Edges and 4 Corners, Sturdy PVC Interlocking Modular Garage Floor Edging Slip-resistant, Compatible Only with VEVOR 4-Sided Interlocking Mats, Black

Customer Reviews for VEVOR Male Garage Floors Transition Edge Kit, 12 Edges and 4 Corners, Sturdy PVC Interlocking Modular Garage Floor Edging Slip-resistant, Compatible Only with VEVOR 4-Sided Interlocking Mats, Black

12 Edges and 4 Corners
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Customer Reviews

4 Out of 5
Based on 66 reviews
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Ro*** Ro***
12" Female Transition Tiles
15 Female Connectors
The female transition tiles were terrible: * First of all they were 1/16" longer than the 6 tab 12" x 12" VEVOR floor tiles so every 4 tiles they were misaligned by 1/4" * Secondly, while I easily trimmed the the first one to 12" its 6 female tabs did not in align with the 6 male tabs on the 12" x 12" floor tiles so I could not connect them. It was like two different companies made the two diferent products to two different specs! That said, VEVOR promptly refunded the money I had paid for them and apoligized when I complained, hence at least a 1 star review.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Bill Bill
owner
12 Edges and 4 Corners
cheap product
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
mrgsolomon1212 mrgsolomon1212
Shipping issues will update
15 Male Connectors
Shipping issues will update
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
mrgsolomon1212 mrgsolomon1212
Shipping issues will update
15 Female Connectors
Shipping issues will update
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Michael Dalsanders Michael Dalsanders
Customer
12 Edges and 4 Corners
See prior comment.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Skirac Skirac
homeowner
12 Edges and 4 Corners
homeowner 2 homeowner 2
Installed tiles in garage and was excited to get this edge for transition into garage. They look great, but after install they curl up and are a trip hazard. Not sure why they would sell something that seems to not fit correctly to tiles. Have reach out to Vevor waiting for solution.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Nicholas Nicholas
Alters flooring
15 Female Connectors
I ordered the 12" x 12" floor tiles that I love to complete my garage. I was hoping these would give the edges a clean look and they did. The issue is that they cause the 12" x 12" tiles to lift up around the perimeter with the potential of damage. I had other projects going that needed to be completed so I missed the return window. Would not recommend these.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Irv Tourtellotte Irv Tourtellotte
Retired
15 Male Connectors
They do the job okay but need length trimming to eliminate buckling and waffling
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Irv Tourtellotte Irv Tourtellotte
Retired
15 Male Connectors
Transition edges not a perfect fit which caused waffle and buckles but after a little trimming on the length it corrected the problem and work okay
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Sylvain Gadoury Sylvain Gadoury
M.
15 Female Connectors
Je veux retourner ce produit car ça ne fonctionne pas sur mes carreaux j'ai déjà fait la demande il y a plusieurs jours et aucun retour je suis déçu de votre service. C'est dommage vous avez des bons produits. Mais si je ne suis pas capable de retourner des produits qui ne fonctionnent pas . Je vais continuer avec amazone en m'assurer de ne pa choisir Vevor comme fournisseur. j'attends de vos nouvelles merci.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour que vous puissiez suivre ce problème. Notre équipe de support client vous contactera par e-mail et vous fournira des mises à jour jusqu'à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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