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VEVOR Linear Guide Rail Set, SBR20 800mm, 2 PCS 31.5 in/800 mm SBR20 Guide Rails and 4 PCS SBR20UU Slide Blocks, Linear Rails and Bearings Kit for Automated Machines DIY Project CNC Router Machines

Customer Reviews for VEVOR Linear Guide Rail Set, SBR20 800mm, 2 PCS 31.5 in/800 mm SBR20 Guide Rails and 4 PCS SBR20UU Slide Blocks, Linear Rails and Bearings Kit for Automated Machines DIY Project CNC Router Machines

20 mm 800 mm

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Ken Ken
MR.
20 mm 1500 mm
IT IS A NICE PRODUCT, BUT VERY HEAVY. I WAS GOING TO USE IT FOR A PORTABLE TOOL, TOO HEAVY!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michel Michel
.
Die Lager laufen nicht sehr leicht und geben ein Geräusch ab das wahrscheinlich nicht normal ist.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Tero Tero
Lineaarikiskot
Ok
0 people found this helpful
Customer Service Reply: Tere! Me hindame väga, et jagasite oma ostukogemust meiega. See tähendab meile palju ja aitab meil paremaks muutuda. Täname veel kord teie väärtusliku panuse eest!
Stefano Stefano
Sirotti
20 mm 1800 mm
Tutto regolare a parte un cuscinetto che non scorre bene, leggermente difettoso!
0 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Nickie P. Nickie P.
No Screws
20 mm 1000 mm
They work well but did not come with screws or any info on the type of screws to buy.
0 people found this helpful
None None
None
16 mm 2000 mm
Theses rails work very well. I am using them vertically and they slide down very easily. However, some of the ball bearings have fallen out of the guides, and the guides are partly plastic, which means they will wear out long before the rails do. By the way, how do you order replacement bearings?
1 people found this helpful
DC DC
Manager
20 mm 800 mm
Pretty weak
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
NoRo NoRo
Kompliziert und umständlich
20 mm 1000 mm
Ein Paar Schienen waren perfekt und das andere Paar war leicht windschief. Schade dass ein Umtausch so umständlich und kompliziert sein muss. so habe ich mich halt damit arrangiert und werde in Zukunft meine Ware anderswo kaufen.
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Wir leiten Ihr Feedback an das zuständige Team weiter, um notwendige Optimierungen vorzunehmen. Nochmals vielen Dank für Ihren wertvollen Beitrag! Es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten – wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen! Sie können sich auch gerne an unseren Live-Chat oder unseren E-Mail-Kundensupport wenden, um Hilfe zu erhalten!
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Nice One Nice One
25
Excelent product.But at the time when I placed the order delivery time was 4 days.It took 9 days with 5 interventions at customer service and I heard all kind of excuses.For that problem I asked for a discount on my next purcese but they ignored my request.Product 5 stars and all around service 2 stars.I am dissapointed.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Moayad Moayad
Low quality rails
20 mm 800 mm
I tried so many tricks to get the rail blocks to glide smoothly with no luck. I tried oiling the balls and adjusting with adjustment screws before realizing the shaft is bent and the blocks are simply low quality. I bought the linear rails here instead of eBay because they promised attention to detail with certain defects like mounting holes location and such but it turned out it is the same product on eBay except you don't get any hardware.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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