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VEVOR Linear Guide Rail Set, SBR20 1000mm, 2 PCS 1000 mm SBR20 Guide Rails and 4 PCS SBR20UU Slide Blocks, Linear Rails and Bearings Kit for Automated Machines DIY Project CNC Router Machines

Customer Reviews for VEVOR Linear Guide Rail Set, SBR20 1000mm, 2 PCS 1000 mm SBR20 Guide Rails and 4 PCS SBR20UU Slide Blocks, Linear Rails and Bearings Kit for Automated Machines DIY Project CNC Router Machines

20 mm 1000 mm

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Glenn Mead Glenn Mead
Mr
16 mm 2000 mm
Mr 1 Mr 1
Rails arrived bent, contacted customer support for an exchange or refund and they said no.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jasson ramirez Jasson ramirez
They do not fulfill what they promise in the advertisement
20 mm 2200 mm
They do not fulfill what they promise in the advertisement 1
I give it 1 star and it's not because the product is of poor quality, it is a good product and has good quality. The only problem is that it arrived incomplete. The accessories were 2 SBR20 rails of 2200mm and 4 SBR20UU blocks and only 2 SBR20UU blocks arrived. I have been talking to customer service for a week and they do not want to solve my problem. The customer service is very bad.
6 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Scottish mcMannish Scottish mcMannish
Director
16 mm 2000 mm
Junk. Don't buy Vevor rails. This company does not stand behind their products and it's impossible to get return authorization
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
DC DC
Manager
20 mm 800 mm
Pretty weak
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Krzysztof Krzysztof
Prowadnice liniowe
Proszę o zwrot kosztów bo prowadnice do tej pory nie dotarły
1 people found this helpful
Customer Service Reply: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Salvo Salvo
Binari
20 mm 1800 mm
Ho acquistato binari nuovi poi controllando il contenuto del pacco mi rendo conto che i binari erano usati
0 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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disappointed disappointed
not rigid enough and rail support is too narrow
20 mm 1800 mm
While I have generally been happy with Vevor products, these two items are of surprisingly low quality and design. First of all, all four items arrived bent. The 1800mm guides were 1/4" (6mm) out f flat, raised in the middle. the 1200 mm ones were likewise bent, but only 3 mm (1/8") out of flat. I was able to to mostly ( but not completely) straighten them by placing them between two sawhorses and applying pressure in the middle, but they are too malleable and have to be attached to a rigid substrate to hold their form. I had to buy some extruded aluminum linear rail at great expense to attach them to in order to make them stiff enough. without this, they will easily deform with just a little pressure. But then I discovered the other design defect. I think it likely that many who buy these intend to use them in sets of four with two attached to the sliders on the other two, in order to make a router sled like I wanted to. The problem is that while the sliders are 48mm wide with a square bolt hole pattern at 35 mm (tapped for 6m-10 bolts), the aluminum support for the linear rods are however only 44mm wide with holes at 30 mm. While it is possible to drill additional holes in the support at 35 mm to match the sliders , drilling hols at 35 mm spacing means that the holes intersect the edge of the support making it nearly impossible to drill them at the correct spacing. this problem could easily have been fixed by making the rod support just 4mm wider. Summary: the rods are not stiff enough, and the aluminum support structure is 4 mm too narrow to attach them easily to the sliders on another set in order to make a router sled. My recommendation: don't buy these if this is your intent or you will be sorry.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Anastas Anastas
Липсват сачми
20 mm 2200 mm
Пълен боклук
0 people found this helpful
Customer Service Reply: Εκφράζουμε τις ειλικρινείς μας συγγνώμες για την ταλαιπωρία που προκλήθηκε από το προϊόν μας. Κατανοούμε πλήρως την απογοήτευση που μπορεί να προκύψει από μια δυσλειτουργία κατά τη χρήση. Δεσμευόμαστε να αντιμετωπίσουμε αυτό το ζήτημα άμεσα. Θα σας παρέχουμε μια ενημέρωση σχετικά με το πρόβλημά σας μέσω email. Παρακαλούμε να ελέγξετε τα εισερχόμενά σας για περαιτέρω αλληλογραφία.
Eric Eric
TARON
20 mm 2200 mm
Bonjour, Je n'a pas été remboursé du produit que je n'ai pas eu. Pouvez-vosuaccéler ce rembourdsment. cela me permettra de commander le même produit à réception de ce remboursement. Par avance. merci Eric TARON
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Joshua Waldner Joshua Waldner
Owner
20 mm 2200 mm
Cheap Chinese junk.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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