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VEVOR Tow Behind Lawn Sweeper 44 inch, 25 cu. ft Large Capacity Heavy Duty Leaf & Grass Collector with Adjustable Sweeping Height, Dumping Rope Design for Picking Up Debris and Grass

Customer Reviews for VEVOR Tow Behind Lawn Sweeper 44 inch, 25 cu. ft Large Capacity Heavy Duty Leaf & Grass Collector with Adjustable Sweeping Height, Dumping Rope Design for Picking Up Debris and Grass

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Bl*** Bl***
The wheel literally fell off.
106.6 cm
The wheel fell off on the first trial. Multiple tries at refitting the wheel, and it hasn't worked yet. The instructions don't include how to fix the problem.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Ma*** Ma***
montage
Bonjour je n'arrive pas à l'utiliser. Il y a une erreur de montage ? Merci de me rappeler
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et assurons le suivi de ce problème. Nous sollicitons actuellement des informations détaillées par e-mail pour le résoudre et attendons votre réponse. Soyez assuré que nous suivrons le dossier jusqu'à sa résolution complète ; veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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cdm.werner cdm.werner
Fehlendes Zubehör
106.6 cm
Hallo, fehlende deutsche Bedienungsanleitung. Fehlende Bauteile wie 2x Sechskantschraube M8x 65mm und 2 x Selbstsichernde Muttern M8.
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Stam Stam
Dhr
122 cm
Dhr 3 Dhr 3
Bij een eerste keer gebruikt . Borstel in de machine geslagen krom. Zie foto
3 people found this helpful
Customer Service Reply: We hebben uw ticket ontvangen en zijn met u in contact gebleven over dit probleem. We vragen u momenteel om gedetailleerde informatie via e-mail om het op te lossen en wachten op uw reactie. Wees gerust, we blijven contact met u houden totdat het probleem volledig is opgelost. Houd uw ticketreacties en e-mailmeldingen in de gaten.
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Stewart Stewart
Mr
122 cm
Mr 1
Well when you receive goods that are damaged in the factory before they are packaged it doesn't put you in a great mood. Someone had to have seen the mesh bag holes in it. It was clearly seen as soon as I started to unwrap it, who knows what the rest of it is like?! So you jump on their website to speak with support as it's supposedly 24/7 service (states it on the website) BUT you get this message "Hi there! Thanks for reaching out to us. We're offline right now, but we'll respond to your message when we're back online in a few hours." you start to get pissed off!! Especially as the message comes AFTER you start listing the problem and providing info. Not my 1st time buying from VEVOR but most likely my last.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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