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VEVOR Ladder Stabilizer, Extension Ladder Standoff, Heavy Duty Wing Span/Wall Ladder Accessories for Roof Gutter, Easy to Use & Wide Adaptability & Anti-slip Rubber Feet, 330 lbs Weight Rating

Customer Reviews for VEVOR Ladder Stabilizer, Extension Ladder Standoff, Heavy Duty Wing Span/Wall Ladder Accessories for Roof Gutter, Easy to Use & Wide Adaptability & Anti-slip Rubber Feet, 330 lbs Weight Rating

Simple Fixed
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Customer Reviews

4 Out of 5
Based on 115 reviews
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115 Reviews
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Kevin Kevin
Mr.
2-in-1 Version
I had difficulty with assembly as instructions are very sparse. I requested further information from Vevor and about 10 days later they sent me exactly the same instructions that are included with the product. Meanwhile I had worked it out. Very poor customer service though am quite happy with the item now that it is assembled.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeff Jeff
Manager
Simple Fixed
Its weight is 5.5 lb. It is too heavy to use it on the top of my 30' long ladder.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Pilar Vicente Pilar Vicente
vino golpeada y no servicio postventa
2-in-1 Version
vino golpeada y no servicio postventa 1
No estoy satisfecha porque la escalera vino golpeada. Solamente me atenció un asistente virtual que tuve que escribir la queja en inglés. Pero no me han contestado en un mes. Estoy muy descontenta.
0 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Le pedimos disculpas sinceramente por los inconvenientes causados ​​por el problema que ha experimentado. Hemos asignado a un especialista para que se ponga en contacto con usted a través del ticket de soporte n.º [464263388922880] en un plazo de 48 horas, con el fin de ofrecerle una solución adecuada. Por favor, revise la dirección de correo electrónico asociada a su pedido y responda a través de ese medio.
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Mi*** Mi***
Others should know that it will not work on round post ladders.
Adjustable Foot Length
Can’t use it. It’s not compatible with the type of ladder I have
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
Thien Thien
bon produit
Simple Fixed
Le produit est bon mais les boulons sont de pietre qualites.
0 people found this helpful
Jose Antonio Jose Antonio
No está mal
Simple Fixed
Por el precio no está nada mal pero tienes que tener cuidado al hacer el apoyo porque no se queda del todo fija.
0 people found this helpful
Ed K Ed K
Time Consuming to Assemble
Simple Fixed
The product is fine, but the setup is terrible. It took forever to get U-lock and lock nut to connect. You cannot hand tight the lock nut to the U-lock. I had to use a socket to get it tighten. It needs to be easier to assemble. Will not buy again.
0 people found this helpful
Alexandre leclerc Alexandre leclerc
U-locj
Fixed Stand
U-locj 3
Les u-locks ne sont pas compatibles avec les trous prévus à leur effet.
1 people found this helpful
Customer Service Reply: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience! We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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D. Link D. Link
Mr.
Adjustable Foot Length
Mr. 3
The product is substantial, but is heavier than it needs to be. It makes ladder handling more difficult. Also, there is no flexibility, if the L-buckle does not fit the rung. Contacting manufacturer’s customer service was disappointing, basically you are on your own. I needed the L-buckles to be remachined to fit a popular well know ladder. Customer service was NO help!
3 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Rob Rob
Very heavy but strong!
Fixed Stand
Strong stabilizer but very heavy. Makes to complete ladder very heavy, But strong and safe.
0 people found this helpful

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