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VEVOR Insulated Portable Cooler, 49 L, Holds 50 Cans, Ice Retention Hard Cooler with Heavy Duty Handle, Ice Chest Lunch Box for Camping, Beach, Picnic, Travel, Outdoor, Keeps Ice for up to 6 Days

Customer Reviews for VEVOR Insulated Portable Cooler, 49 L, Holds 50 Cans, Ice Retention Hard Cooler with Heavy Duty Handle, Ice Chest Lunch Box for Camping, Beach, Picnic, Travel, Outdoor, Keeps Ice for up to 6 Days

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Customer Reviews

4 Out of 5
Based on 136 reviews
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136 Reviews
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amy.resales amy.resales
Not as advertised
Not as advertised 1
Not as advertised. Website advertises it as 55 QT on main screen and 52 QT on detail screen. Delivery date stated on order was also not correct and arrived about a week late.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Pierre Bezeau Pierre Bezeau
Poignée cassé
Poignée cassé 1
J ai utilisé la glacière quelque fois et voici ce qui m a arrivé , la poignée m’a restée dans les mains lors je crois qu elle avais un faible alors je me demande ce je bois aller faire à ce sujet .
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Josh Josh
Terrible customer service
Terrible customer service 2
This item arrived broken and they did not offer a refund or replacement.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Scott Scott
Terrible cooler, terrible customer service.
Terrible cooler, terrible customer service. 1
Cooler does not seal correctly and door latch has failed after very limited use. What makes it even worse, I have contacted customer service and they only offered me 20$ back and no solution to a cooler that has a broken latch and a door that is not air or water tight because the seal design and inconsistencies of the mating surfaces.
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jennifer F Smith Jennifer F Smith
Don't hold ice
Won't keep ice for 3 hours
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Alex Alex
Broke during shipping so they refunded
They shipped it in winter and the cardboard didn’t offer much protection. Came quite shattered, I don’t think it does well in -10C weather
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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