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VEVOR Insulated Food Pan Carrier, 81 Qt Hot Box for Catering, Food Box Carrier with Double Buckles, Front Loading Food Warmer with Handles, Stackable End Loader for Restaurant, Canteen

Customer Reviews for VEVOR Insulated Food Pan Carrier, 81 Qt Hot Box for Catering, Food Box Carrier with Double Buckles, Front Loading Food Warmer with Handles, Stackable End Loader for Restaurant, Canteen

75 L Yes
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Customer Reviews

4 Out of 5
Based on 232 reviews
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232 Reviews
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montoyab26@gmail.com montoyab26@gmail.com
Ordered the wrong one but they look great!
N/A WRONG ONE ORDER
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience caused by the mix-up with your order,we know this must have been disappointing.Making this right for you is our top priority. We’ll create a ticket to reach out via the email associated with your order within 24 hours and confirm details with you. Rest assured, we’ll work out a solution that meets your needs.Please check your inbox promptly for our messages.
Luke Luke
Caterer
90 L No
Caterer 1
Do Not Buy! Inside bolts rust after 1 use, the materials used are not stainless and could contaminate food, doors also do not open all the way making it anoying to fit pans in tight places
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Ac*** Ac***
Not received on time
not recieved on time.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Xoel Xoel
Devolución
Hola, por favor, quiero devolverlo porque no era lo que esperaba ni necesitaba en realidad. Está intacto y de caja y quiero hacer simplemente la devolución. Me indican cómo formalizar la devolución por favor. La dirección de recogida es en Rua Lisboa 12, piso 6E, Santiago de Compostela 15709, A Coruña. Quedo pendiente, gracias.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Morizot Morizot
Box isotherme
90 L No
Pratique mais le box s’ecarte et les plats ne tiennent pas très bien. Garde parfaitement le chaud
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Merci encore pour votre précieux avis !
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Bilal saghir Bilal saghir
Restaurant owner
90 L Yes
The insulation isn't the best I tried it in the cold weather it loses temperature quickly must have better insulation to maintain the temperature
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
Marina Marina
Viene sin bandejas interiores
Yes Yes
Es un portbandejas que viene sin las bandejas interiores…y que no sabes cuáles son las que tienes que comprar. El servicio de atención al cliente no te contesta ni te da solución
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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lienard lienard
conteneur isotherme
conteneur isotherme 1 conteneur isotherme 1
qualité tres médiocre , servis une fois , 30 minutes , avec plaque froide a l'interieur , et il s'est déformé , sercice client contacté et pas de réponse a ce jour
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Steve Mills Steve Mills
Not as described
These have slots in the top for the wheels so that they are stackable. However the size and spacing don’t match the wheels so these are not stackable as described.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Cocottes Cocottes
conteneur vevor
Nous avons reçu qu'un conteneur sur deux. Le deuxième c'est volatilisé
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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