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VEVOR Thermal Imaging Camera, 320 x 240 Pixels Super Resolution, 25Hz Refresh Rate Infrared Camera with -4 to 752°F Temperature Range, 32G Built-in SD Card, and Rechargeable Li-ion Battery

Customer Reviews for VEVOR Thermal Imaging Camera, 320 x 240 Pixels Super Resolution, 25Hz Refresh Rate Infrared Camera with -4 to 752°F Temperature Range, 32G Built-in SD Card, and Rechargeable Li-ion Battery

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263 Reviews
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Verified Purchase
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Vincenzo Vincenzo
signor
Per quanto riguarda i prodotti, la qualità e la consegna, nulla da eccepire, è andato tutto benissimo, ma cè da fare un grande appunto negativo...Cari signori della VEVOR, state vendendo in Italia??? si ? e allora dateci un manuale nella nostra lingua.
4 people found this helpful
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Fievet Fievet
Demande de facture
Bonjour, Satisfait de l’expédition, du produit En revanche Pouvez-vous m’envoyer la facture! Cordialement
3 people found this helpful
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Damien Damien
Sans notice française
Bonjour, commande bien reçu mais la notice est en anglais. Pouvez vous me renvoyer la notice en français svp, autrement je ne peux pas m'en servir. Merci
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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dakucera dakucera
Nicmoc
No Tray
maly dosah, kameru rusi odrazy
0 people found this helpful
Customer Service Reply: Vytvořili jsme pro vás tiket, abyste se s tímto problémem mohli vypořádat. Náš tým zákaznické podpory vás bude kontaktovat e-mailem a poskytovat vám aktuální informace, dokud nebude problém vyřešen. Prosím, co nejdříve si zkontrolujte doručenou poštu, zda vám nepřišly naše zprávy.
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Gerry Mc Gerry Mc
Not worth it
Not worth it  1
Utter shite. It doesn’t give a clear image. Just a blob. Worthless.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
guerenapleiss48@hotmail guerenapleiss48@hotmail
Defect apparaat en slechte klantenservice
Hallo, wat een teleurstellende situatie! Mijn apparaat werkt niet en de kwaliteit is ronduit slecht. Bovendien weigert de verkoper mij een retourlabel te verstrekken, terwijl ik recht heb op een kosteloze retourzending als het product defect is. Wanneer ik om een retourlabel vraag, krijg ik te horen dat ik het product zelf moet terugsturen. Ze hebben mij echter niet eens een retouradres gegeven. Ik vind dit een zeer slechte service en ben erg teleurgesteld over de manier waarop dit probleem wordt afgehandeld.
0 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal binnen 24 uur op uw melding reageren en u blijven ondersteunen totdat al uw vragen zijn beantwoord of problemen zijn opgelost. Houd de reacties in het ticket en de e-mailmeldingen in de gaten.
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Daniel Stover Daniel Stover
Never received it....
Never received it.... 1 Never received it.... 1
Ordered this camera for a bee removal job. I ordered it in time for it to come in and still have nearly a week before I would actually need it. Contacted Vevor and they gave me a full refund and told me to keep it if it finally did arrive. After the box finally arriving over 2 weeks late, it looked like it had been opened and retaped. Everything on the box clearly said that it was the thermal camera, however, after I opened the box it was NOT the thermal camera that was supposed to be in the box. Instead, it was a cheap socket set that looked like it was from TEMU. The Delivery service (GOFO) that Vevor used was total crap and they should steer clear of using it again.
2 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Alex Alex
Delivery
I don't know how this device works, but the delivery took six days instead of the promised two.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Min Min
Great but lacking protection for sensor
No Tray
320*240 model. A very nice piece of equipment and functions well. It is missing some features that other brands have that would be worth paying a bit more for. Firstly there is no shutter/iris or cover for the sensors protection. Putting this in the supplied bag without a hard barrier protecting the sensor is a gamble that you will destroy this. I would have gladly paid more for this feature. You must now hassle a very large 3d printed box (300mm size, I post for free on makerworld) or find some other well-fitting case for the device to protect it. I Would have happily paid a bit more for it to include a box. Ideally both a box and an iris shutter. Save the supplied cardboard box/foam.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Darrell Darrell
Camera
No Tray
Not bad. The display is a little blurry but at this price it is adequate! It has detected cold spots in the walls!!!
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.

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