Customer Reviews for VEVOR Industrial Water Chiller, CW6000, 1500W Industrial Water Cooler Cooling System with Compressor 15L Water Tank Capacity 65 L/min Max Flow Rate, for CO2 Laser Engraving Machine Cooling Machine

Quando è arrivato il chiller, perdeva acqua dall’interno Ho richiesto in assistenza per il problema, e come dovevo comportarmi ma non ho ricevuto risposta ho aperto il chiller ed ho trovato il tubo che dal serbatoio alla pompa dell’acqua era completamente staccato ho inviato foto, della riparazione ma sono stato ignorato, Mi dispiace perché la ritengo una azienda valida ho acquistato in passato un pialla a spessore e delle lame di ricambio, e sinceramente non mi sono mai trovato male, se la sua visione de solamente vendere , e non assistere i clienti, nel prossimo futuro starò attento alle scelte che dovrò fare.

This machine has been defective from the start. Each time Vevor have stalled on addressing issues. Water pump replaced but issues with safety of machine as it still runs when open which is against standards. Significant wobble in left to right axis movement which is causing sparking or arching. Machine jumps when cutting and does not perform safely. Has been checked by professional. Refund requested and evidence provided yet still delays. This leads me to believe it’s a deliberate tactic to take outside timeframes for PayPal and other avenues of dispute. Will never buy another product from Vevor - bastardized products with defective and inferior parts. Customer service is essentially non-existent. Noting machine won’t cut even at 90% 10-15/s photos show doesn’t even mark on 3mm laser ply or even 2mm. Also note mirrors are aligned and offsets set.

It works out of the box with the default settings ok. However: configuring anything on it is a great pain. The device has 4 rubber input buttons and for doing any configuration you need to simultaneously press them for a certain time. Some I did not manage to make work. The documentation is really bad. I wish it came with a remote for user friendly operations, and with a decent manual.

La macchina nel complesso funziona bene, ci sono però alcuni aspetti da modificare per rendere l'esperienza d'uso più semplice. Nel dettaglio: 1. Manuale di istruzioni: va riscritto migliorando la parte tecnica. 2. Le istruzioni di accesso ai vari menù sono scritte in maniera incomprensibile. 3. Il modo d'uso del controllore elettronico, per quanto riguarda l'accesso ai menù, è a dir poco ORRIBILE! Ci sono migliaia di esempi di gestione menù sul mercato. Prendete spunto dalla concorrenza e modificate sta schifezza. 4. Le istruzioni relative alle modalità di funzionamento del chiller non sono comprensibili se chi lo usa non ha un background di refrigerazione. 5. Tubi di connessione circuito acqua: troppo poco spazio e troppo vicini per usare fascette metalliche in maniera semplice.

Fast shipping, however sloppy work, lid on tank not sealed correctly, and the warning alarm is always on no matter what I do, water flowing as it should but warning busser will not shut off when machine is turned on, instructions leave something to be desired, lacking in info, just a few things from keeping it from being an awesome machine.

This is not a water chiller only a water circulator. Does not cool heated water and should not be called a water chiller.

Easy to connect. However the chiller has never worked properly. After many calls with tech support and sending in video after video we still do not have a working chiller. The faulty unit needs to be replaced with a new unit. We are tired and fed up with VEVOR refusing to remedy the situation.

Unit Arrived and did not work. The circulation pump failed. Need to repalce it myself as the cost and hassle of sending it back outweighed the cost of simply replaceing the $50 pump

Chiller does not cool nearly as well as the specs advertised. Like at all. Ultimately has become an expensive paper weight around the shop.

Bought this to use in our Lab. It was very loud did not have the ability to run on demand. The pump ran all the time and if the flow did not continuously flow it constantly alarmed. It was not quick to prime either. Quit working after a month of use spoke with warranty department they were supposed to send me an email explaining what next step was never heard back from them.