Customer Reviews for VEVOR Industrial Water Chiller, CW-3000(PRO), 150W Air-Cooled Industrial Water Cooler Cooling System with 12L Water Tank Capacity 18 L/min Max Flow Rate, for Laser Engraving Machine Cooling Machine
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Jo Tanginoa Defective machine - vevor stalling on refund
This machine has been defective from the start. Each time Vevor have stalled on addressing issues. Water pump replaced but issues with safety of machine as it still runs when open which is against standards. Significant wobble in left to right axis movement which is causing sparking or arching. Machine jumps when cutting and does not perform safely. Has been checked by professional. Refund requested and evidence provided yet still delays. This leads me to believe it’s a deliberate tactic to take outside timeframes for PayPal and other avenues of dispute. Will never buy another product from Vevor - bastardized products with defective and inferior parts. Customer service is essentially non-existent. Noting machine won’t cut even at 90% 10-15/s photos show doesn’t even mark on 3mm laser ply or even 2mm. Also note mirrors are aligned and offsets set.
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