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VEVOR Hose Reel Cart, Hold Up to 53.3m of 15.9mm Hose (Hose Not Included), Garden Water Hose Carts Mobile Tools with Wheels, Heavy Duty Powder-coated Steel Outdoor Planting for Garden, Yard, Lawn

Customer Reviews for VEVOR Hose Reel Cart, Hold Up to 53.3m of 15.9mm Hose (Hose Not Included), Garden Water Hose Carts Mobile Tools with Wheels, Heavy Duty Powder-coated Steel Outdoor Planting for Garden, Yard, Lawn

175 ft

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Rémond Rémond
Mr
300 ft
Produit très bas de gamme, s'oxyde très vite et rouille. Obligé de poncer entièrement et repeindre. Des plus a taché ma terrasse.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Stephen Lampert Stephen Lampert
Home owner
Regular Type
Not able to move it in the yard top handle is made for a 4 ft tall person .it needs to be reviewed
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
David H David H
Home owner
Product is well built but not heavy enough to stay put when pulling the hose out. I used a 5/8 hose and it was just too much for the reel.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Răzvan Răzvan
Mr.
300 ft
It is a quality product, mostly robust, except for the 4-wheel fastening system which is done through clamps. But the biggest problem with this product is the system of fittings provided. The 2 water inlet and outlet threads are on American standards (GHT / NH) which makes it impossible to use it in Europe where the thread standard is (G / BSPP). The thread pitch is simply different and they do not thread all the way into each other, causing water leaks. It was necessary to order 2 adapter fittings (3/4" GHT to 3/4" G male - female and female - male) from China, thus adding another 20% to the cost of the product. Also, the product came without an installation manual in the package. I scanned the QR code to obtain an electronic version, but there is no such electronic manual at the link provided. I managed to assemble the product without a manual, but for someone with less technical skills it may be difficult.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
a s a s
voir commentaire
175 ft
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Ce chariot enrouleur c'est le pire que j'ai reçu; la notice en anglais, le montage impossible, le rouleau ne tient que d'un coté, impossible d'enrouler un tuyau, pas de fixation à l'opposée de la manivelle la photo de la notice ne correspond pas
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Amando Garza III Amando Garza III
Owner
Item is ok , somewhat light not very sturdy as others, tips over when pulling hose
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Oliver Oliver
Verengung im Anschluss
Regular Type
Leider für einen 3/4“ Schlauch nicht zu gebrauchen, da im drehbaren Anschluss eine Verengung auf ca. 6 mm besteht. Dieser Flaschenhals bewirkt, dass die Durchflussmenge so erheblich reduziert wird, dass man sich den 3/4“ Schlauch schenken kann. Selbst bei 1/2“ wird sich das auswirken. Schade, macht sonst einen guten Eindruck. Hab den Schlauchwagen zurück gegeben.
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Rick Rick
Mr
300 ft
Build quality is below average. Had 2 defective threaded inserts on the drum where the thread barely exists and cannot be screwed on. All the hose fittings are GHT type and not compatible with BSP type in Australia. You will need to source your own adapters. Bad execution on a product with great potential.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mihai Mihai
Water Hose Reel Cart
Regular Type
The cart is well made, solid, quality. The only negative aspect is that the inlet and outlet connections are with American GHT 3/4 thread and the cart was shipped to Europe!!! There should be an option for sale with European NPT 3/4 thread connections or with 2 brass adapters from GHT 3_4 to NPT 3/4!!! I haven't found adapters in Europe, I've been waiting for 3 weeks for them to come to me from China...
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Blue Collar Proud Blue Collar Proud
Major flaw
175 ft
The reel overall is decent. However it has one major flaw. Where you make the connection from your hose to the reel, the fixed angle connection is bad. Every time you wind the hose onto the reel it " kinks " the hose and reduces the water volume and pressure coming out of the hose. You have to unwind all the hose off the reel to get proper water flow and pressure. I don't want to take 120 feet of hose off only to use30 feet .
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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