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VEVOR Hose Reel Cart, Hold Up to 53.3m of 15.9mm Hose (Hose Not Included), Garden Water Hose Carts Mobile Tools with Wheels, Heavy Duty Powder-coated Steel Outdoor Planting for Garden, Yard, Lawn

Customer Reviews for VEVOR Hose Reel Cart, Hold Up to 53.3m of 15.9mm Hose (Hose Not Included), Garden Water Hose Carts Mobile Tools with Wheels, Heavy Duty Powder-coated Steel Outdoor Planting for Garden, Yard, Lawn

175 ft

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Fabien Fabien
Rouille, poignée trop courte
175 ft
Rouille, poignée trop courte 3 Rouille, poignée trop courte 3
Achat effectué le 20 mars 2025. Est stocké a la cave en hiver. Vis rouillées, plusieurs autres partis métallique rouillées Poignée pour le déplacer trop courte
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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loustaulespalunettes loustaulespalunettes
Inutile
Regular Type
Inutile, il faut un chariot pour transporter le chariot.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Matthew Fallon Matthew Fallon
Leaks at hose connection
Had over a month now, it leaks vadly where the short hose enter the pipe. There is no apparent way to tighten the compression fitting. Also it has already started rusting.
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Not well designed
Dual-Purpose
Bought this a few weeks ago. 8/9/2026. Not a bad hose reel., but has some issues. 1. Hose capacity: I installed 100ft. of 5/8 hose and it barely had enough room no way can you get 200ft. to 300ft. of 5/8 hose on this. 2. Supply hose: the provided input side supply hose is a joke. in collapsed almost immediately. 3. Hooking up the hose to the reel fitting: I not sure who engineered this but they should lose their job. If all you did was reverse engineer a different hose reel you would get this right. I had to come up with a fitting to get the hose to spool onto the reel. I used an old reel as a model. I realize this thing is inexpensive compared to a good reel but, you at least have to try and make something that works.
2 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
schirmerlutz schirmerlutz
Frust
Regular Type
Die Annahme, dass ein Schlauchwagen aus Metall haltbarer wäre, wurde enttäuscht. Bereits nach einigen Tagen der Nutzung verbogen sich die abstandshaltenden Metallstreben. Eher Frust!
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Schubert Schubert
Nicht zu empfehlen
Dual-Purpose
Der Schlauchwagen ist für die Schlauchanschlüsse mit amerikanischem Rohrgewinde versehen, da gibt es keine kompatiblen Anschlüsse im Baumarkt bzw. Im Internet. Das macht einen Schlauchanschluss schwierig und bedarf hoher Improvisationskunst. Er ist für Schlauchgröße 5/8“ ausgelegt, diese Gröe gibt es in Deutschland nicht. Es passen auch keine 90 m 1/2“ Schlauch auf den Wagen, wie angegeben, sondern maximal die Hälfte. Das ist alles sehr schade, denn sonst ist er gut, Preis und Qualität sind gut.
0 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Mark Mark
Owner
175 ft
Works as advertised. Center of Gravity is too high and you really have to put some weight on it to keep from tipping while rolling up. The pass through swivel fitting has a straight fitting on the hose end for the rolling side so the hose will try to kink when you start rolling it up. The travel handle for rolling it around is made for someone that's only 4.5 ft tall. But it was cheap and it does work.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Willibald Nutz Willibald Nutz
Herr
175 ft
Preis Leistung ist Okay. Der Griff sollte etwas länger sein. Ich bin 1.78 groß und muss mich bügen. Durch die niedrige Bauweise sind die Räder ständig an meinen Fersen. Der Griff ist leider fest, so daß sich beim Aufspuhlen der Griff in der Handfläche dreht und scheuert. Ich würde das Teil nicht mehr kaufen.
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Danl Danl
Mr.
175 ft
I had a great deal of difficulty assembling this. The bolts would not go through the self locking nuts no matter what I tried. The bolts would go in just far enough to enter the threads of the nuts and go no further. Thinking that I had one bad nut or bolt, I tried other nuts and bolts with the same result. I ended up going to Lowe's and bought the same number of non locking bolts that came with the hose reel along with enough washers to fit the bolts. This was after I tried to contact VEVOR to ask what I might be doing wrong or to determine if I was possibly sent some defective self locking nuts. Of course, VEVOR had no Customer Support phone number . So I had to message them through a CHAT option to which I never received a reply. I then asked if VEVOR would refund me the costs of the nuts and washers I had to purchase to finish installing the hose reel if I sent them the receipts fro Lowe's showing what I had paid for them. Again, I received no reply from VEVOR. The hose reel works all right but because of the difficulty in assembling it and the extremely poor customer service that I received, I will never again buy anything from VEVOR.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Burnzy693 Burnzy693
Purchaser
175 ft
Works well enough, have to pay attention when assembling and it’ll take an extra pair of hands, as it’s awkward. Fastening hardware is junk so be prepared to replace it to something more standard than the soft stuff supplied.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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