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VEVOR Heavy Duty Drawer Slides, 70 cm 120.2 kg Load Side Mount Rails, for Cabinets, Kitchen, Workbench, RV, 3-Fold Full Extension Ball Bearing Rails, Carbon Steel, with Screws & Nuts, 1 Pair

Customer Reviews for VEVOR Heavy Duty Drawer Slides, 70 cm 120.2 kg Load Side Mount Rails, for Cabinets, Kitchen, Workbench, RV, 3-Fold Full Extension Ball Bearing Rails, Carbon Steel, with Screws & Nuts, 1 Pair

Customer Reviews

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Tim Tim
Rv tech
I’m very frustrated at myself and Vevor. The opening description said heavy duty 16inch drawer slide, what I got was 24” drawer glides. If I had read the description more I would have seen 24” length, but I find the description VERY misleading, and I’m very frustrated. The slides are heavy duty and work very smooth. I just need 16” slides so now I have to reorder and wait to finish my project.
0 people found this helpful
Customer Service Reply: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
Jaquenoud Jaquenoud
Glissière
Malheureusement une des glissières n'avait pas le mécanisme de blocage. Nous ne l'avons pas renvoyé car trop compliqué, on a fait avec. Mais du coup on a été déçu
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Momo Corell Momo Corell
Schwerlastauszüge 90 und 40 cm
Grundsätzlich sind die Auszüge sehr gut 👍 Leider sind wir mit der gesamten Abwicklung sehr unzufrieden. Wir leben in der Schweiz und ich habe mir drei Auszüge in einem bestellt. Vevor hat diese aber in drei Margen geliefert, so das ich dank dhl dreimal die Verzollung bezahlen musste was mehr als 60 Franken ausmachte. Bisher hat trotz Reklamation vevor dort nicht reagiert. Im Endeffekt wurden die Schienen am Ende teurer als wenn ich sie in der Schweiz bestellt hätte. Finde das sehr schade. Bei einem Paket wäre eine einmalige Verzollung ok gewesen. Warum dies in drei Paketen versendet wurde ist mir ein Rätsel und sieht für mich nach Geschäftsmodell aus. Schade !!! Hätte für meinen Camperausbau gerne mehr dort bestellt, werde davon aber Abstand nehmen.
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Martin Eriksen Martin Eriksen
Mr.
The drawer system seemed great at first but after very very short use the system has issues with locking. Sometimes it locks when pulled all the way out and other times it won’t. Despite pulling hard to engage the lock. This is a huge issue since I use the drawer slides in a pick up truck - and when I park facing a bit downward the drawer will close unless I hold it open with my body which is an insane task when the drawer is loaded with 130kg. Another locking issue is that it sometimes locks halfway; but only on one side despite the two slides came from the same package. So they ought to be the same. This is very frustrating since I cannot confidently close the drawer by pushing firmly since if it locks half way I will slam the drawer into the lock. This makes using the drawer a tedious experience. These issues are there both when the drawer is loaded heavily as well as when it’s loaded lightly. And the drawer slides are correctly installed and no screws are blocking the movement or string.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
hernlu hernlu
gritty and late shipping
This one is more gritty than i hoped and shipping was 3 days late as usual. I wonder if there is a way to clean it and add dry lubricant.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
hernlu hernlu
shipping is always late
slide is a little gritty and shipping is always to late. 3 days difference than what the website says, so irritating.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Laurent Laurent
mauvaise description du produit
mauvaise description du produit 1 mauvaise description du produit 1
les glissières commandées sont données pour une longueur de 1321 mm mais celles-ci mesurent 1350 mm et de ce fait sont trop longues. Pour cette raison elles ne correspondent pas à mon besoin et je souhaite effectuer un retour avec remboursement. Malgré ma demande, le SAV ne donne aucune suite à celle-ci.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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C C
OH
The slides can hold the weight and are smooth but the title and description are false. It stated locking “slides” and in the description it implies that both slides lock by stating “ Unlike slides with no lock or only one lock, our lock design provides greater security and stability”
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
T . Vu T . Vu
Very disappointed
Never buy from this company again. Received the order, one of the parts not locking to stay open as it should. Sent them a video showing the part not locking. They replied that I didn’t install it correctly so I mentioned to them again to watch the video again. It shows that the part is not working even it’s not install yet. Back and forth they continue to say that I didn’t installed it correctly. Gave up. I JUST GOT SCAMMED.
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Felício Filipe Esteves Felício Filipe Esteves
0
Fiz a encomenda e paguei, mas nunca as recebi.
0 people found this helpful
Customer Service Reply: Notamos que o problema reportado foi resolvido através de comunicação por e-mail. Ficámos satisfeitos com a rapidez com que o seu problema foi resolvido. Caso tenha mais alguma dúvida, não hesite em contactar-nos novamente. Pedimos as nossas sinceras desculpas pela experiência insatisfatória com a logística. Registamos o problema e iremos passá-lo ao nosso parceiro logístico para otimizar o processo de entrega. Agradecemos o seu feedback, que nos ajuda a melhorar os nossos serviços.
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