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VEVOR Heavy Duty Drawer Slides, 55 cm 113.4 kg with Lock Side Mount Rails, for Cabinets, Kitchen, Workbench, RV, 3-Fold Full Extension Ball Bearing Rails, Carbon Steel, with Screws & Nuts, 1 Pair

Customer Reviews for VEVOR Heavy Duty Drawer Slides, 55 cm 113.4 kg with Lock Side Mount Rails, for Cabinets, Kitchen, Workbench, RV, 3-Fold Full Extension Ball Bearing Rails, Carbon Steel, with Screws & Nuts, 1 Pair

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Customer Reviews

4 Out of 5
Based on 443 reviews
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443 Reviews
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hernlu hernlu
shipping is always late
slide is a little gritty and shipping is always to late. 3 days difference than what the website says, so irritating.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Laurent Laurent
mauvaise description du produit
mauvaise description du produit 1 mauvaise description du produit 1
les glissières commandées sont données pour une longueur de 1321 mm mais celles-ci mesurent 1350 mm et de ce fait sont trop longues. Pour cette raison elles ne correspondent pas à mon besoin et je souhaite effectuer un retour avec remboursement. Malgré ma demande, le SAV ne donne aucune suite à celle-ci.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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C C
OH
The slides can hold the weight and are smooth but the title and description are false. It stated locking “slides” and in the description it implies that both slides lock by stating “ Unlike slides with no lock or only one lock, our lock design provides greater security and stability”
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
T . Vu T . Vu
Very disappointed
Never buy from this company again. Received the order, one of the parts not locking to stay open as it should. Sent them a video showing the part not locking. They replied that I didn’t install it correctly so I mentioned to them again to watch the video again. It shows that the part is not working even it’s not install yet. Back and forth they continue to say that I didn’t installed it correctly. Gave up. I JUST GOT SCAMMED.
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Felício Filipe Esteves Felício Filipe Esteves
0
Fiz a encomenda e paguei, mas nunca as recebi.
0 people found this helpful
Customer Service Reply: Notamos que o problema reportado foi resolvido através de comunicação por e-mail. Ficámos satisfeitos com a rapidez com que o seu problema foi resolvido. Caso tenha mais alguma dúvida, não hesite em contactar-nos novamente. Pedimos as nossas sinceras desculpas pela experiência insatisfatória com a logística. Registamos o problema e iremos passá-lo ao nosso parceiro logístico para otimizar o processo de entrega. Agradecemos o seu feedback, que nos ajuda a melhorar os nossos serviços.
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Jean-Francois Duval Jean-Francois Duval
Customer
DOA
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Vicente Vicente
No llegó
Nunca llego. Supuestamente estaba en mi ciudad a la espera de que lo pusieran en reparto. Se cambio el estado del envio a devuelto como si yo lo hubiera rechazado. Llame a la empresa de reparto y me dijo que nunca llego a mi ciudad. Me gustaria saber como reclamar.
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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stax stax
mr
1500 mm
utter shit
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Donald Bowling Donald Bowling
Drawer slides.
457 mm
I received the wrong product. I ordered 3- 18" 500lbs slides but received traffic posts.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Bob Bob
Cheap, flimsy, doesn’t work properly
They twist and bend with hardly any weight on it, including sagging which is causing close contact to other surfaces, one side locks at the halfway point and other side doesn’t, making it inconvenient and annoying to deal with.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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