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VEVOR 12 x 10 ft Heavy Duty Backdrop Stand, Height Adjustable Photography Backdrop Stand, Background Support System with 6 Clamps and A Carry Bag, for Party, Wedding, Display, Photo

Customer Reviews for VEVOR 12 x 10 ft Heavy Duty Backdrop Stand, Height Adjustable Photography Backdrop Stand, Background Support System with 6 Clamps and A Carry Bag, for Party, Wedding, Display, Photo

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Customer Reviews

4 Out of 5
Based on 188 reviews
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188 Reviews
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Photos and video only
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Barry Fox-Quamme Barry Fox-Quamme
Executive Director
At first the quality seemed great, but one of the vertical pole expansion clamps immediately broke (cheap plastic) requiring us to use duct tape to hold the pole at a stable height, then the spring clamps for attack fabric to the Poles also broke (cheap plastic). It's a nice e nice design, if it worked, but it didn't on our first try
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Martin Martin
dhr
Een beetje kwaliteit doek blijft niet hangen, Het is een zwak product, duidelijk niet voor professioneel gebruik. Langzaam zakken de buizen in elkaar. Er zit ook geen vergrendeling in om dit te voorkomen. Koop dit product alleen wanneer je er een paar ballonnen aan wilt hangen. Wel makkelijk op te zetten. Ik ben teleur gesteld in de aankoop
1 people found this helpful
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Nadim Nadim
Poor quality
The Banner stand broke on the third use. The quality is very low as it breaks the tip end between screw and plastic.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Kent Chris Kent
Dr
8 x 8 ft
war kompliziert aufzubauen und ist dann sofort zerbrochen.
0 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Noah jobes Noah jobes
Owner
8 x 8 ft
Never gotten it delivered to someone else second time had this problem
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Fatiha Fatiha
Sehr schlechte Qualität
Das Produkt ist von sehr schlechter Qualität!!! Es erfüllt nicht seine Funktion, hält kaum Druck stand.
1 people found this helpful
Customer Service Reply: Lieber Kunde, vielen Dank für Ihre Geduld und Zusammenarbeit in diesem Prozess. Wir freuen uns, Ihnen zu sagen, dass wir eine gemeinsame Vereinbarung zu Ihrer aktuellen Bedenkung erreicht haben. Wir bitten aufrichtig um Entschuldigung für etwaige Unannehmlichkeiten und danken Ihnen für Ihr Verständnis. Ihre Zufriedenheit ist unsere oberste Priorität, und wir sind entschlossen, eine positive Erfahrung mit unserem Service für Sie zu gewährleisten.
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school school
waardeloos
Slap artikel, hier kun je echt geen doek aan hangen. Vooral niet aanschaffen.
0 people found this helpful
Customer Service Reply: Hartelijk dank voor uw geduld en samenwerking gedurende dit proces. Wij hebben het plezier u te mededelen dat wij een wederzijds akkoord hebben bereikt over uw recente zorgen. Wij verontschuldigen ons oprecht voor eventuele ongemakken die dit heeft veroorzaakt en waarderen uw begrip. Uw tevredenheid is onze eerste prioriteit, en wij verbinden ons ertoe om u een positieve ervaring met onze service te bieden.
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Kash Kash
Owner
Never received the item, the hep desk was useless… never use this company… kept coming up with excuses and ruined my whole event because of the lies
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.

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