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VEVOR Hardware Cloth 6.35 mm 1220 mm x 30.48 m 23 Gauge Chicken Wire Fence, Hot-Dip Galvanized After Welding Metal Wire Mesh Roll, Garden Plant Welded Fencing Roll Supports Poultry Netting Cage Fence

Customer Reviews for VEVOR Hardware Cloth 6.35 mm 1220 mm x 30.48 m 23 Gauge Chicken Wire Fence, Hot-Dip Galvanized After Welding Metal Wire Mesh Roll, Garden Plant Welded Fencing Roll Supports Poultry Netting Cage Fence

6.35 mm 1220 mm x 30.48 m

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vo*** vo***
Grillage non utilisable au potager
Il faut clairement indiquer que ce grillage ne doit pas être utilisé dans un potager car l'acier contient du plomb. Je l'avais commandé pour mettre dans un bac de culture pour le protéger des souris. Dans l'emballage, j'ai trouvé une mise en garde indiquant de ne pas l'utiliser pour le potager. Vevor m'a néanmoins remboursée aussi je continuerai à être cliente malgré tout.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez vécu une expérience décevante avec notre service après-vente et notre service client ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à rectifier la situation et à nous améliorer. Nous avons constaté que le problème que vous aviez signalé a été résolu par e-mail. Nous sommes ravis que votre souci ait été pris en charge rapidement. N'hésitez pas à nous recontacter si vous avez d'autres questions.
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Mike Mike
Smashed.
Smashed.  1
Well it showed up with a very light box. Taped all over. Opened it up to find a smashed roll of wire. While parts of it may be salvagable.. The most of it is now trash.
3 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
 Lake Lake
Bad bad service
915mm x 15.24m
The shopping cart automatically updated with an address from several years ago AND loaded the wrong item. I placed the order on a sunday and contacted customer service 20 minutes later. HOwever they did shop the wrong items to the wrong address, which I never received and they charged me. I will not purchase anything from them again.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
VoterVic VoterVic
gardener
Well it took a long time for the product to arrive, but it wasn't late. Then, upon delivery, I rec'd ONE box with NO indication on the shipping label of other 'boxes'. I open the box and recycled the cardboard. The one roll was in good shape and I assumed that one roll was a 400' roll....it was a few days later (Saturday) when I was finally able to roll out the hardware cloth (I have a 90 x 90' garden). That's when I found out that I had been delivered LESS than I paid for! It was a 100' roll. I've tried to follow up twice but all I get is an AI assistant that tell me to take a photo of the package (gone!). I'm sure many people are guilty of taking advantage...I am not. But, the only proof I have would be the delivery man who had ONLY ONE PACKAGE/BOX delivered to me....WHY CAN'T VEVOR run that down? Now my garden is exposed to varmints and I'm out over $200! I purchased 400' at $276!!
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Matt Matt
CEO
915mm x 15.24m
Not near as heavy as I thought it would be.. Very thin…
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
John Timothy Milligan John Timothy Milligan
Mr
1220mm x 30.48m
Great, except that I paid moms when I ordered, had to pay it again before I could collect the package and Vevor seem to show no sign of refunding the double payment
2 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Janet Amaral Janet Amaral
Lost in transit
Price was good, but the product disappeared somewhere in the warehouse. Took several messages with customer service to finally get a refund, but the company did fully refund. So I don't see myself ordering from vevor again anytime soon.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Bill Bill
Inferior hardware cloth
610mm x 7.62m
Inferior product. A dozen of missing welds and even a section of missing wire. This web site will not let me add pictures I took while working on my project, for some reason it is trying to make me take new picture. I suppose if you make it inconvenient enough for someone to complain then it limits the number of complaints. Take my advice, buy a better made product.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Delivery Delivery
was late
Delivery was late
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email. Please check your inbox for our messages.
Tim Tim
Finger weg!!!
1220mm x 30.48m
Das Produkt kam beschädigt an, beim Versuch das Produkt zu reklamieren wurde mir seitens Vevor 2 Wochen lang die gleiche Nachricht geschrieben, dass Problem sei doch nicht so schlimm ich solle die Ware behalten - obwohl hier mit Rückgaberecht etc. geworden wird, eine absolute Frechheit.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Es freut uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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