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VEVOR Hardware Cloth, 12.7mm 915mm×30.48m 19 Gauge, Hot Dipped Galvanized Wire Mesh Roll, Chicken Wire Fencing, Wire Mesh for Rabbit Cages, Garden, Small Rodents

Customer Reviews for VEVOR Hardware Cloth, 12.7mm 915mm×30.48m 19 Gauge, Hot Dipped Galvanized Wire Mesh Roll, Chicken Wire Fencing, Wire Mesh for Rabbit Cages, Garden, Small Rodents

915mm x 30.48m
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Customer Reviews

4 Out of 5
Based on 251 reviews
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251 Reviews
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Francisco Jose Francisco Jose
Works for a little bit
915mm × 15.24mm
It’s not super durable, my puppy broke through it and got into my garden. I’ll spend a little more money next time and get a thicker gauge.
0 people found this helpful
Janet Amaral Janet Amaral
Lost in transit
Price was good, but the product disappeared somewhere in the warehouse. Took several messages with customer service to finally get a refund, but the company did fully refund. So I don't see myself ordering from vevor again anytime soon.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Mike Mike
Smashed.
Smashed. 1
Well it showed up with a very light box. Taped all over. Opened it up to find a smashed roll of wire. While parts of it may be salvagable.. The most of it is now trash.
3 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Bill Bill
Inferior hardware cloth
610mm x 7.62m
Inferior product. A dozen of missing welds and even a section of missing wire. This web site will not let me add pictures I took while working on my project, for some reason it is trying to make me take new picture. I suppose if you make it inconvenient enough for someone to complain then it limits the number of complaints. Take my advice, buy a better made product.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Lydia Lydia
Absolutely NEVER Ordering again
915mm x 30.48m
The place is a joke. They have absolutely no customer service. Our wire was supposed to deliver on 1/4, and didn't until 1/20 or some crap! Absolutely ridiculous.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better.
Lake Lake
Bad bad service
915mm x 15.24m
The shopping cart automatically updated with an address from several years ago AND loaded the wrong item. I placed the order on a sunday and contacted customer service 20 minutes later. HOwever they did shop the wrong items to the wrong address, which I never received and they charged me. I will not purchase anything from them again.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Delivery Delivery
was late
Delivery was late
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email. Please check your inbox for our messages.
Robert Robert
Did Not Receive
I placed an order for this and Did Not Receive it. I call to check status on my order and the representative just refunded my money and did not answer my question about status of my order. Still waiting for my refund.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Amy Amy
“Hardware cloth” - AKA junk
1220mm × 30.48m
Bought to rat-proof a chicken run. I have used cotton fabric that is far stronger than this- and it specifically lists it as appropriate for predators proofing for animals. It is utterly useless for this purpose. It almost breaks when you breathe on it. I can’t think of a use for it. Wish I could leave 0 stars
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
JH JH
Jh
915mm × 15.24mm
Never recieved my order. Still waiting. Waiting for my refund as well.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for taking the time to provide feedback. We’re sorry for any inconvenience you’ve experienced. Our after-sales team is available to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.

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