Customer Reviews for VEVOR Handrails for Outdoor Steps, 4-5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Square Tube
4-5 Steps 1 Piece
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Wolfgang Hartelt falsche Bohrungen, am Ende eingedrückter Handlauf
4-5 Steps 1 Piece
Wir waren mit dem Geländer nicht zufrieden. Die vorgebohrten Löcher waren an den Haltestangen in unterschiedlichen Höhen angebracht, sodass die Querstande nicht horizontal ist.
Allerdings kam uns der Kundenservice mit einer Gutschrift entgegen.
0 people found this helpful
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rose De mettre mettre une notice en français
5-6 Steps 1 Piece
Très bonne qualité du produit, livraison rapide mais produit difficile à monter car pas de notice en français. Tout en anglais
0 people found this helpful
Gary Owner
2-3 Steps 2 Pieces
Plastic end caps where all busted up
Will not stay in
Touched base with customer service and no replacement parts available
Said we would be giving a $20 gift card
Never received it 🥲
2 people found this helpful
N Broken Parts Upon Arrival
2-3 Steps 1 Piece
Upon arrival of the package, it was already torn open. Opening the box further, we noticed that the pieces are dented and broken. It's not usable.
0 people found this helpful
Sheryll Brown Mrs
5-6 Steps 1 Piece
I received the handrails but one end was damaged and the caps were smashed inside of it. I did email customer service but had no response. So now water will get into the railings.
0 people found this helpful
Renny Director of Operations
4-5 Steps 1 Piece
Technicians complained that the materials felt "flimsy and cheap". These were not the same quality materials as the rails we purchased in the past. These were disappointing.,
0 people found this helpful
Gary J Austin More difficult to install than other brands
2-3 Steps 2 Pieces
These rails are sturdy and look good, but they are far harder to install than other brands. I bought another brand for another set of steps, and those had screws that held the top and middle rail to the posts. There you loosely put the screws in, set the posts, and tighten everything up. For these the top and middle rails are held in by self tapping metal screws. This greatly complicates getting the posts in the right place and getting everything assembled. They do give you all the tools to install, including all the drill drivers for the bolts. That was a nice surprise.
0 people found this helpful
Sandra Kerkhoff Idee Sehr gut! Umsetzung und Quantität optimierbar.
1-2 Steps 1 Piece
Idee super! Schade, dass es auf den Bildern so aussieht, dass er auch auf gerader Fläche funktioniert. Klappt nur bei einer Stufe. Besser wäre wenn der Handlauf so konzipiert wäre, dass man ihn dauerhaft verstellen, anpassen und befestigen könnte. Leider Beschichtung nicht so top. Viele kleine Macken. Wahrscheinlich sinnvoller als Idee in Edelstahl gebürstet.
0 people found this helpful
Tom Woodruff Mr
1-2 Steps 1 Piece
This is for an exact set of stairs. My stairs were a little taller than normal. Because of this it made installation difficult
0 people found this helpful
Stephen installer
5-6 Steps 1 Piece
END POLES tops are not bevel toward to the center
0 people found this helpful
