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VEVOR Handrail Outdoor Stairs, 121 cm Outdoor Handrail, Outdoor Stair Railing Adjustable from 0 to 60 Degrees Handrail for Stairs Outdoor Black Aluminum Stair Railing for Garden, Office Area

Customer Reviews for VEVOR Handrail Outdoor Stairs, 121 cm Outdoor Handrail, Outdoor Stair Railing Adjustable from 0 to 60 Degrees Handrail for Stairs Outdoor Black Aluminum Stair Railing for Garden, Office Area

Black 121 cm
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Customer Reviews

4 Out of 5
Based on 292 reviews
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292 Reviews
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fjc40 fjc40
Well made, great quality.
Black 152.8 cm
I’ll be returning this item, I didn’t realize that the distance between the uprights was fixed and not an adjustable range. Too bad, very nice railing, well made and great looking.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
groff5 groff5
Railing won't fully tighten to posts
Black 121 cm
Decent quality, looks good. My biggest issue is the connection between the rail and the posts won't tighten enough to take wiggle out of railing. Railing moves just slightly, making you think the railing isn't stable. Still trying to figure out how to remedy that issue. Probably have to drill it out and use bigger fasteners. It's a little unnerving to people using it for the first time.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Raymond Searles Raymond Searles
delivered but not really delivered
Black 91 cm
First i have to receive it , unlike what it says that it was delivered ???
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Hanim Duarte Hanim Duarte
Easy enough to install, works as intended but a bit flimsy
White 152.8 cm
Works good, the bracket holding the top rail broke during installation, would be good otherwise.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
fredi fredi
mr
Black 91 cm
looks well,quick delivery,had to buy better bolts into ground,,which you did send me a payment for them, ordering was easy,and was well informed of delivery and shipment,but not very strongly made,when you grab top of rail above one of the securing post the rail seems a bit woobly.and the black paint easily scratches.
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
rampe escalier rampe escalier
les vis de fixation
White 121 cm
les barres sont ok Par contre les vis très mauvaises qualités ont vrille j ai été oblige d en acheter
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Elena Elena
The screws get rusted in 2 months.
White 91 cm
The screws get rusted in 2 months.
0 people found this helpful
Marlon Hernandez Marlon Hernandez
M
Black 121 cm
They got a poor quality and got broken before installing. Also they don't have the standard of safety that requires the law.
0 people found this helpful
Marlon Hernandez Marlon Hernandez
M
Black 152.8 cm
They got a poor quality and got broken before installing. Also they don't have the standard of safety that requires the law.
0 people found this helpful
Bugman Bugman
Step railings
Black 91 cm
Order 2 black railing ,now 1 is still nice and black 1 is dull, does not look good on same set of steps
0 people found this helpful

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