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VEVOR Handpan Drum, 22 in & 12 Notes, D Minor Hand Drum, Hand Pan Drum Instrument with Mallets, 440Hz Handpan Stand & Carry Bag, Steel Healing Sound Drum, Percussion Instruments for Adults Beginners

Customer Reviews for VEVOR Handpan Drum, 22 in & 12 Notes, D Minor Hand Drum, Hand Pan Drum Instrument with Mallets, 440Hz Handpan Stand & Carry Bag, Steel Healing Sound Drum, Percussion Instruments for Adults Beginners

12 Tone
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Customer Reviews

4 Out of 5
Based on 89 reviews
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85 Reviews
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85 reviews
Mike Mike
Very out of tune! Kids play toy really
10 Tone
Bought this as a gift for my wife to use in our yoga studio. It was very out of tune and did not create that beautiful resonance you expect from a hand pan. I contacted VEVOR with video along side an electronic tuner and all they kept doing was offering money back. I said I didn’t want that, I wanted one that was in tune. They said it was not defective. So after MUCH FUSTRATION I gave up, took the small refund and gave it to our 4 year old to play with.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
SSR SSR
Teacher
9 Tone
I didn't recieve what I ordered. Customer support was terrible. Will never use again.
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Andrew Andrew
Don’t waste your money
10 Tone
You will get the cheapest Handpan on the market and get to try the instrument…. It will sound awful, play awful, get out of tuned within 3 days and then half the pan is dead, It’s like smacking the pots and pans in your house. Just line those up form smallest to biggest and hit them…. Thats all you’re buying. I hate it
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Anna lynn Anna lynn
Looks nice, sound not quality
10 Tone
Inconsistent sound and poor quality of tones. You get what you pay for i guess.. i took a chance on a bargain. And ended up wasting my money sadly
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Madeline Free Madeline Free
Ms
9 Tone
I haven't received it yet!!!!!!! It says it was delivered but it's not here.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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