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VEVOR Handpan Drum, 22 in & 12 Notes, D Minor Hand Drum, Hand Pan Drum Instrument with Mallets, 440Hz Handpan Stand & Carry Bag, Steel Healing Sound Drum, Percussion Instruments for Adults Beginners

Customer Reviews for VEVOR Handpan Drum, 22 in & 12 Notes, D Minor Hand Drum, Hand Pan Drum Instrument with Mallets, 440Hz Handpan Stand & Carry Bag, Steel Healing Sound Drum, Percussion Instruments for Adults Beginners

12 Tone

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Peter Peter
Leider nicht spielbar..
12 Tone
Erster Eindruck war sehr positiv, doch leider sind 4 der 12 Noten derart verstimmt das ein melodisches Spiel unmöglich ist. Nach Reklamation mit Videobeweis erhielt ich vom Support eine Link zu einem Video, wie die Töne anzuschlagen sind. Immernoch verstimmt, nicht spielbar. Dafür habe ich jetzt einen schickes 200€ Deko-ufo. Erstes und letztes Mal vevor.
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Delbarre Delbarre
Vincent
12 Tone
A mon sens, ne vaut pas son prix, car les notes ne sont pas accordées entre elles. J'ai acheté celui de 12 notes, les 3 notes supplémentaires (do ré fa) ne sonne pas du tout, c'est donc du vent. Peut être même que ça contribue à amoindrir la qualité sonore globale. Très grosse déception pour moi.
1 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Murph Murph
Good for learning
10 Tone
I purchased this not expecting great results. It has taught me that I want a more expensive one that's in tune. Seller says that + - 10 cents is normal. It doesn't make tunes as easy as a well made handpan. For the price, it's ok. Good for beginner.
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
romain romain
a fuir
12 Tone
Injouable
3 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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werner meulmeester werner meulmeester
Dull sound on one note after 1 time playing..
After playing the handpan only once, one of the notes unfortunately went out of tune. It now sounds dull, with almost no resonance or sustain when struck. All the other notes still sound great, but it’s disappointing that this happened almost immediately after the first use. I expected the instrument to hold its tuning better.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
andy andy
mr
12 Tone
this item never played properly. i did get a portion of the purchase price back but not the full amount. Vevor products are garbage and should be avoided at all costs!
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Nicolae Perescu Nicolae Perescu
Out of tune after few days
9 Tone
I had a really good impression about vevor products but I am completely disappointed by this instrument. It is poor quality and will not hold tuned long time instead you get to play few times and then it will sound badly because it lost tune. It is even more expensive than those on temu which I avoided for this exact reason. I think the more reputable producers put more effort into it... My honest feedback is to stay away from buying
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Normand Peters Normand Peters
Beginner drum
10 Tone
Not the best quality. Tuning is off.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Lopez Gérard Lopez Gérard
Mauvaise qualité, sonne faux
12 Tone
Très mauvaise qualité. Le son est horrible, et l'ensemble très mal accordé. C'est désagréable à écouter. Visuellement il donne l'impression d'être déjà cabossé..
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Alex Alex
Didn't include accessories
10 Tone
Part of the reason I bought this over others was the inclusion of a stand, note stickers, mallets, etc. but it didn't come with those things. Also, it seems like a few of the notes are out of tune!
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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