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VEVOR Handpan Drum, 22 in & 10 Notes, D Minor Hand Drum, Hand Pan Drum Instrument with Mallets, 432Hz Handpan Stand & Carry Bag, Steel Healing Sound Drum, Percussion Instruments for Adults Beginners

Customer Reviews for VEVOR Handpan Drum, 22 in & 10 Notes, D Minor Hand Drum, Hand Pan Drum Instrument with Mallets, 432Hz Handpan Stand & Carry Bag, Steel Healing Sound Drum, Percussion Instruments for Adults Beginners

10 Tone
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Customer Reviews

4 Out of 5
Based on 88 reviews
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88 Reviews
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Andrew Andrew
Don’t waste your money
10 Tone
You will get the cheapest Handpan on the market and get to try the instrument…. It will sound awful, play awful, get out of tuned within 3 days and then half the pan is dead, It’s like smacking the pots and pans in your house. Just line those up form smallest to biggest and hit them…. Thats all you’re buying. I hate it
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Delbarre Delbarre
Vincent
12 Tone
A mon sens, ne vaut pas son prix, car les notes ne sont pas accordées entre elles. J'ai acheté celui de 12 notes, les 3 notes supplémentaires (do ré fa) ne sonne pas du tout, c'est donc du vent. Peut être même que ça contribue à amoindrir la qualité sonore globale. Très grosse déception pour moi.
1 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Anna lynn Anna lynn
Looks nice, sound not quality
10 Tone
Inconsistent sound and poor quality of tones. You get what you pay for i guess.. i took a chance on a bargain. And ended up wasting my money sadly
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
romain romain
a fuir
12 Tone
Injouable
3 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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andy andy
mr
12 Tone
this item never played properly. i did get a portion of the purchase price back but not the full amount. Vevor products are garbage and should be avoided at all costs!
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
SSR SSR
Teacher
9 Tone
I didn't recieve what I ordered. Customer support was terrible. Will never use again.
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Lopez Gérard Lopez Gérard
Mauvaise qualité, sonne faux
12 Tone
Très mauvaise qualité. Le son est horrible, et l'ensemble très mal accordé. C'est désagréable à écouter. Visuellement il donne l'impression d'être déjà cabossé..
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Madeline Free Madeline Free
Ms
9 Tone
I haven't received it yet!!!!!!! It says it was delivered but it's not here.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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