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VEVOR Gun Safe for Handgun Portable Biometric Fingerprint Pistol Gun Safe, for Nightstand, Travel, Car, 3-Way Quick Access, Thick Steel Construction, with Carry Handle, Optional Silent Mode, Black

Customer Reviews for VEVOR Gun Safe for Handgun Portable Biometric Fingerprint Pistol Gun Safe, for Nightstand, Travel, Car, 3-Way Quick Access, Thick Steel Construction, with Carry Handle, Optional Silent Mode, Black

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108 Reviews
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108 reviews
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ok safe ok safe
ok safe
Side-Pop Screen Type
This safe was difficult to install because you can't see where the slots are as you try to hang it in the bracket. Also the fingerprint reader is very hit or miss, seems to think I am inputing a fingerprint when I am just trying to open the safe with a fingerprint already put in. At least putting in a password was easy and works fine. Not the fingerprint reader though.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Jeff Asay Jeff Asay
Seems fairly nice
Top-Open Standard
Seems pretty nice. My only reservation is the main door seems kinda weak
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
S. G SASKATOON S. G SASKATOON
Biometrics flawed.
Side-Pop Screen Type
Biometrics flawed. 2
Needed a case for quick access to my hg. Received it and set it up. Instructions are lacking important points that I saw on a video. No matter what I did, I could not get the biometrics to work. When contacting Vevor the customer service website would no accept my video.. too big wrong format. I has to reduce a picture by 10x to send it. They said I need to send a video of it not working. Buyer beware!
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Tom Tom
-
Side-Pop Screen Type
Günstig, problemlos geliefert, einigermaßen einfach zu montieren, aber fehlerhafte Software. Der nervige (und im Ernstfall gefährliche) Piepton bei Bedienung lässt sich zwar abschalten, aber nachdem das Gerät in den Standby geht, ist er wieder da... Um das Gerät aus dem Standby zu wecken, sind oft mehrere Versuche nötig, bevor der Fingerprint-Sensor aktiviert wird. Und dann funktioniert er auch nicht wirklich zuverlässig. Wer einen Schnellzugriff-Tresor für den Ernstfall sucht, sollte definitiv einen anderen kaufen. Wer aber Geduld mitbringt und unempfindliche Ohren hat, der kann das Teil kaufen.
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Jeff Jeff
Boss
Side-Slide Single Rail Type
Boss 1
Cheaply made. Stopped working after day 1. Been trying to return it for over a week now. 🤦‍♂️ 🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️👍
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
James James
Doesn’t store finger print
Side-Pop Screen Type
Doesn’t store finger print longer then 48 hrs. Forcing you to use the key. Defeats the purpose. When you do open it. Thing slams open. Move on.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Filip Filip
B
Looks like the more expensive version on the market but the overall usage quality experience is very bad. Sold in Europe temeparture in farenheit / clock 12H version. The from display fully charged lasts max 24 hrs . It works after that but you neet to have it plugged in . Not very satisfied with it. The mechanical parts are ok but software and programming sucks a lot
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Keith Keith
Mr.
Side-Slide Single Rail Type
Considering you sent me the wrong safe - I'm not able to accurately comment of the safe in the picture. I can say it was frustrating as a first-time customer to VEVOR to receive the incorrect product - customer service was not very helpful
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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