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VEVOR Gun Rack, Wall Mount, Tactical Rifle Shotgun Handgun Storage, Heavy-Duty PVC Panels & Steel Wall Racks, Securely Holds up to 2 Rifles & 4 Pistols, Modular Firearms Gun Gear Accessories Organizer

Customer Reviews for VEVOR Gun Rack, Wall Mount, Tactical Rifle Shotgun Handgun Storage, Heavy-Duty PVC Panels & Steel Wall Racks, Securely Holds up to 2 Rifles & 4 Pistols, Modular Firearms Gun Gear Accessories Organizer

2 Rifles

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King King
Shooter
6 Rifles
This was packaged fine but the shipper was rough with it resulting in one panel being cracked, I worked with vevor and they replaced the entire package at 0 cost to me. The product is made well, looks great on the wall and it’s nice you can move around the hangers.
1 people found this helpful
owensc owensc
Not flawless but good for the price
6 Rifles
Not flawless but good for the price 3 Not flawless but good for the price 3
I ordered 2 of these and they seem well built. I’ve only opened 1 so far but it has painted over rust spots and visible rust coming from the tubing. Now considering these stayed out of stock for awhile I figured I was getting a fresh built unit but I guess not. We will see how long it lasts with the rust inside the tubing.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ken B Ken B
Manager
6 Rifles
Manager 2 Manager 2 Manager 2 Manager 2 Manager 2 Manager 2 Manager 2 Manager 2 Manager 2 Manager 2
I purchased these and an entire box got damaged and some type of pole or something bit into each panel. On top of that there were 5 more panels from the other four boxes that were purchased were broken. Please see the picture. I hope that Vevor sends me two boxes to replace these damaged and broken ones!
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mjruppre1464 mjruppre1464
Low quality. Damaged
6 Rifles
Low quality. Damaged  1 Low quality. Damaged  1
Recieved damaged. Tried to bend it back but the metal is brittle
2 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Nunya Nunya
Junk plastic
6 Rifles
It's junk, the plastic broke and all my guns fell off the wall and damaged them. VERY CHEAP PLASTIC
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
Otto Otto
Consumer
6 Rifles
I was shipped the unit and the top was missing one of the slots. I wrote company to notify and hopefully get a replacement. I had to send photos twice to get reasonable response was to provide me a refund. Would have rather had a replacement. Still looking for this type solution, concerned if order another I would have same issue. The quality control at the manufacturer is definitely lacking.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Adam Adam
Signor
6 Rifles
Signor  1
Difficilissimo da montare, soprattutto perché le istruzioni erano scarse. Dopo 36 ore il supporto per fucili è crollato a terra. Sto ancora valutando i danni causati a quattro dei miei fucili. Economico e di scarsa qualità, lo sconsiglio vivamente a meno che non dobbiate appendere dei giocattoli.
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Bt*** Bt***
Qualità non all'altezza.
6 Rifles
Qualità non all'altezza.  1
Materiale difettoso e fuori quota. Non riesco a contattare l'assistenza per effettuare il cambio dei prodotti da sostituire perché mi rimbalzano da un sito all'altro.
1 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione e siamo in contatto con te per risolvere il problema. Al momento ti stiamo chiedendo informazioni dettagliate via e-mail per poterlo risolvere e siamo in attesa di una tua risposta. Ti assicuriamo che ti seguiremo fino alla completa risoluzione del problema: controlla le risposte alla tua segnalazione e le notifiche via e-mail.
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Mike Mike
Boss
6 Rifles
Purchased this, guess I should have looked at the pictures for a description and not the.... description. The back board is made of a thick plastic that has ugly edges and overall looks tacky, I didn't even hang this up as I've seen some others that are much cleaner and nicer. Ended up ordering the Savior system, its about 6x the price but way cleaner and far superior in quality and usability.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Patrick Patrick
Customer service
2 Rifles
Customer service will never reply their email better off buying different brand
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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