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VEVOR Gasoline Engine Water Pump, 2-inch, 7HP 142 GPM, 148ft Lift, 22ft Suction, 4-Stroke Gas Powered Trash Water Transfer Pump Portable High Pressure with 25ft Hose for Irrigation Pool, EPA Certified

Customer Reviews for VEVOR Gasoline Engine Water Pump, 2-inch, 7HP 142 GPM, 148ft Lift, 22ft Suction, 4-Stroke Gas Powered Trash Water Transfer Pump Portable High Pressure with 25ft Hose for Irrigation Pool, EPA Certified

2 inch

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129 Reviews
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Kirsten Thornton Kirsten Thornton
Ceo
2 inch
Pump did not work. Impossible to get a return label to print properly. Couldn't get my money back so I have to get another stupid pump. Total waste of money. Do not buy this pump from vevor.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gordon Gordon
Mr
3 inch
The frame is too small and the air cleaner cover can’t be removed without taking the motor off the frame. Very disappointing
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
hogan hogan
pump failure
2 inch
do not buy this pump
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Adrien Adrien
Hollner
2 inch
La machine est très bien emballée, livrée avec une clé à bougie, les joints d'entrée, une crépine d'aspiration pour protéger la pompe des graviers ainsi qu'un tuyau souple de sortie. Conformément à la notice j'ai effectué le plein d'huile. Lorsque j'en ai eu besoin, je l'ai raccordée au tuyau d'entrée, au tuyau de sortie et rempli la pompe d'eau pour protéger le joint, les choses se sont gâtées. le moteur a démarré du premier coup mas dès que j'ai demandé du régime, le moteur modulait dans les tours et malgré un régime élevé la pompe n'aspirait rien. J'ai tout essayé conformément à ce qui était marqué dans le manuel mais rien ne marchait. J'attends maintenant la réponse du SAV.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Dennis Dennis
Customer
2 inch
No good right out of the box. Will not pump water at all. Engine runs fine. Something wrong with the impeller. Customer service is terrible they promised 3 times to resolve the problem. Then no further response. I recommend not to do business with this company
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
ROZANSKI patrice ROZANSKI patrice
Pompe
2 inch
Pompe endommagée a l'arrivée J'attends une nouvelle pompe Merci Dans l'attente
0 people found this helpful
Customer Service Reply: Chère cliente précieuse, merci pour votre patience et votre compréhension. Vos angoisses sont en cours de traitement, et notre équipe travaille intensément à une réponse adaptée. Nous vous recommandons de consulter votre ticket et vos e-mails régulièrement pour être informé des mises à jour. Pour toute aide supplémentaire, nous sommes à votre disposition en tout temps.
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Robert Robert
Pump never worked only 2 greenhouses out of three arrived
3 inch
All boxes were damaged in shipping. The boxes are too small and not rated for the weight of the greenhouse so they all rip and lose hardware. Pump was bad out of the box and wouldn't run for more than 30 seconds before cutting out. It took literally 2 weeks of back and forth to get a refund for the pump. The same questions were asked everyday and she the return finally went through vevor refused to send FedEx to pick up the package taking more days until I realized what was going on. They wanted me to pay for the pick up fee . This company is extremely cheap and the customer service is non existent. I would recommend never buying anything from here ever
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Eric Eric
Clearly recieved a lomin
3 inch
Once underload, the machine choked itself out the first time I used it. Could not get it restarted. Pulled the spark plug cleaned. It got it started a second time and then it died again. Third time the pull start rope broke. Complete junk.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Al Al
Burns a lot of oil after just a few hours
3 inch
Burns a lot of oil after just a few hours Pretty surprised with the quality should have bought the better name
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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