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VEVOR Gas Pressure Washer 3600 PSI and 9.8 L/min, Full Copper Pump, Spray Gun and Wand, 5 Nozzle Set, 7.9m Hose Gas Powered Pressure Washer for Cars, Fences, Driveways, Homes, Patios, Furniture

Customer Reviews for VEVOR Gas Pressure Washer 3600 PSI and 9.8 L/min, Full Copper Pump, Spray Gun and Wand, 5 Nozzle Set, 7.9m Hose Gas Powered Pressure Washer for Cars, Fences, Driveways, Homes, Patios, Furniture

3600 PSI Freestand

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Paris Paris
High Expectations
High Expectations  1 High Expectations  1 High Expectations  1
Was very excited about this pressure washer however after receiving it and putting it together the pump had a crack in it. Customer Service was amazing and sent a new pump immediately, however that pump was too large and didn’t fit inside the frame of the pressure washer.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
ex*** ex***
moyen
peu mieux faire pas top
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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John John
Bleazey
3600 PSI Freestand
Quality of the motor and pump seems very good for the price. Unfortunately I’m in the middle of my first use of the pressure washer and the line has blown out near where the hose connects to the wand. It would appear that VEVOR has cheated out on the line. Another issue I’ve noticed is that the detergent line and filter does not work. There doesn’t appear to be enough suction created by the machine to pull detergent from a bucket using the auxiliary line that connects to the pump using a plastic batter fitting. I’m using the place tip but it just doesn’t pull. The soap reservoir does work fine with the black sprayer tip. All in all it seems like a good machine for the price. Just be prepared to buy a high pressure hose. Unfortunate my project is on pause until I get another hose.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We have received your ticket regarding this issue and have been in continuous communication with you throughout the process. A solution was provided via email, and we are pleased to confirm that you have accepted it. We will continue to monitor the case until the issue is fully resolved. Kindly keep an eye on the ticket responses and email alerts for any further updates if needed. Thank you for your patience and cooperation throughout this process.
Brian Jeffreys Brian Jeffreys
Poor Customer Service
3600 PSI Freestand
Poor Customer Service  1
I purchased this pressure washer and it was leaking from the inlet of the water connector and it blowing water from the base of the wand. I’ve been patient with them for a few weeks with no resolution or no definite answer as to when I will get a replacement to make sure that fixes the issue. The CS rep is more worried about closing my ticket and making it solved instead of helping with the problem itself. I’ve delayed making this review but after a few weeks of the same routine I’ve had enough. Either send a replacement part expedited or just get the process started with my refund due to the malfunctioning machine.
2 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jeremy Jeremy
Consumer
3600 PSI Freestand
Consumer 1 Consumer 1
Though I purchased the pressure washer for $400 along with an extended warranty. It immediately leaked oil at the pump-engine connection upon first use. Within one week, I reported the issue with videos and photographs, noting water in the engine. The company directed me to disassemble and repair it myself despite the warranty and has since provided no resolution, leaving the unit nonfunctional.
4 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
p.oliver p.oliver
Roue endommagée dans le transport
Roue endommagée dans le transport 1 Roue endommagée dans le transport 1 Roue endommagée dans le transport 1
Livraison rapide, malheureusement, par manque de protection sur les roues en plastique, une roue est explosée dans le colis intact après déballage, aucun choc apparent et le SAV me balade depuis 10 jours maintenant alors que j'ai fait un ticket dès réception et déballage avec les photos et une vidéo comme demandée Pour l'utilisation, ben faudra attendre qu'ils veuillent bien m'envoyer une roue de remplacement urgemment, sinon il semble de bonne facture, à voir plus tard, je mettrai à jour mon avis Je vous remercie
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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patpierrepaul3 patpierrepaul3
Vérifier des réception volis
Vérifier des réception volis 1
Je viens de le déballer pas moyé de le faire demarrer
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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ibraheemg ibraheemg
Not Working!!!
3400 PSI Freestand
Not Working!!! 1 Not Working!!! 1
Hi I received it and assembled it but it is not working It have the gas and oil but it still does not turn on or work!!
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
delannoymatteo delannoymatteo
Fuites d’huile
Fuites d’huile 1
Article défectueux
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et sommes restés en contact permanent avec vous à ce sujet. Nous vous avons communiqué une solution par e-mail et attendons désormais votre retour. Soyez assuré que nous continuerons à assurer le suivi jusqu'à ce que le problème soit entièrement résolu. Nous vous invitons à surveiller les réponses liées à votre demande ainsi que les notifications par e-mail.
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Mario Letizia Mario Letizia
Assistenza zero e complicata
Articolo difettoso non parte non si accende proprio e x il reso è un casinò non risp nemmeno vogliono prove ma se un prodotto è rotto come le fornisci
0 people found this helpful
Customer Service Reply: Grazie per il tuo riscontro. Ci dispiace che il problema riscontrato con la tua idropulitrice a scoppio VEVOR ti abbia causato dei disagi. Abbiamo incaricato un nostro specialista di contattarti entro 48 ore – facendo riferimento al ticket n. 464383914948608 – per proporti una soluzione adeguata. Ti invitiamo a controllare l'indirizzo e-mail associato al tuo ordine e a risponderci.
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