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VEVOR Post Hole Digger Gas Powered, 52CC 1450W Earth Auger, Gas Auger with 200mm Auger Drill Action Design Bits & 1 Extension Rod, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

Customer Reviews for VEVOR Post Hole Digger Gas Powered, 52CC 1450W Earth Auger, Gas Auger with 200mm Auger Drill Action Design Bits & 1 Extension Rod, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

200 mm 52 cc

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Hallacq Hallacq
Mme
200 mm 63 cc
Les prix sont intéressants ,par contre difficile en cd de panne Un lanceur qui bloque au troisième trou ,pas de service après vente et aide technique digne de ce nom !! Pas de pièce détachée Je réfléchirai la prochaine fois
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Cmb Cmb
Piètre qualité
200 mm 63 cc
Voulant me faciliter la tache du fait d’avoir une soixantaine de trois à faire, j’ai acheter ce matériel. Au premier démarrage ralenti très instable mais ajusté avec quelques tours de clefs. Premier trou impeccable et deuxième trou, le câble d’accélérateur casse net alors que je n’avais aucun point dur en accélérant. Bref, un achat qui ne m’a servi à rien car nous étions un dimanche donc impossible de remplacer le câble. j’ai fait les 60 trous à la pelle bêche ce dont je voulais à tout prit éviter pour un gain de temps. Qualité du câble et de la poignée d’accélérateur déplorable.
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Scott Sullivan Scott Sullivan
Owner
The throttle was stuck in wide open position. When I functioned the throttle in attempt to slow down the RPM the throttle cable broke.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Pike Pike
No happy
This is a POS. Throttle stuck on right out of the box. Very dangerous. Fix the cable and it still randomly sticks and spins out of control. If you want to loose and arm this machine will do it for you. Not the quality I am use to with Vevor.
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Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Mike
Protection plan
They will not respond to my claim on the protection plan I paid for.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Peter Zahel Peter Zahel
Be aware
I have been using different auger for over 20 years (Toro). This one was an impulse purchase due to price and we needed one more to finish the project quicker. The Vevor auger is absolutely horrible and unsafe!!! The throttle lever is pretty much open full force on the start up and the drill bit starts spinning immediately when you will crank the machine. The drill bit cut deep chunk into my shin exposing my bone as soon as I started it and the machine was spinning full throttle everywhere on the ground. Again, be aware!!! Throttle doesn't work, the machine might spin full force as soon as you will crank it. Extremely unsafe. You can't control speed with the lever. It goes 100% without pressing on the throttle. Unsafe pretty much life threatening junk!!!!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Jeff Jeff
Buelman
The Auger may actually be pretty good. If you're ordering it, I hope you get it. I DID NOT. I received two outside light assemblies and when I contacted VEVOR, they refused to take it back asking for pictures after I sent three that showed the box label that showed what it was, the shipping label which matched theirs, and another that had information directly on the box. I had to file a dispute with my credit card company because VEVOR refuses to make this right. I wanted to return the item and get the one I ordered and they're stuck in some sort of loop asking me to peel the shipping label back to they can see the part number which is actually visible behind the shipping label. Flip the picture upside down and zoom and THERE IT IS. I will not do business with this company again. Maybe you'll get yours, maybe you'll get something totally different. Poor customer service.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Barry Baskin Barry Baskin
Owner
Couldn't get it started out of the box. Took to a small engine mechanic and he found a crack in the manifold. I had to order another online and waiting to see if it will start.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Joe Joe
Mr.
Item arrived defective with a bad starter. Support told me they would send a new starter and then I had to install it myself. Then this starter got 'lost in transit' and instead they told me to just go to a hardware store and buy a new starter and install it myself. I've bought many things from Vevor, but this was just a really bad experience. I wouldn't recommend buying small engines from them as they clearly don't stand behind their product and just punt any of the cost and burden on repairing the defective units they sent you on yourself.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Gary Gary
Auger
Broke first time used can’t get in touch with anyone at vevor
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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