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VEVOR Post Hole Digger Gas Powered, 52CC 1450W Earth Auger, Gas Auger with 200mm Auger Drill Action Design Bits & 1 Extension Rod, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

Customer Reviews for VEVOR Post Hole Digger Gas Powered, 52CC 1450W Earth Auger, Gas Auger with 200mm Auger Drill Action Design Bits & 1 Extension Rod, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

200 mm 52 cc

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James lynch James lynch
Engineer
Was a spur purchase to reduce hand digging sign post, made auger extention. Worked so well i am wondering why i had not bought one sooner. Buyi g was cheaper than renting from local rental store.
1 people found this helpful
Chris Henderson (Hendu) Chris Henderson (Hendu)
Missing parts
Missing parts 3 Missing parts 3
This came missing parts, this review has nothing to do with the machine itself and only the package had came open at the tape, from poor packing, the bolts are just put into where the handles attach and finger tightened with the nuts, why they do not package them in a bag or a box is beyond me. I picked up the package and took it inside to see the box was open. When I went outside I saw a bolt on the ground, then when opening the box I can see the bolts all over and missing nuts. I have no idea what all is missing at this point.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Charlie Charlie
Quality control is lacking
Quality control is lacking  3
Second hole air filter cover fell off due to stripped threads contacted VEVOR for repairs still waiting on Parts. Definitely not the best quality post hole auger. Job postponed for 2 weeks now as I wait. Costing more lost revenue than the auger is worth.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
fernandes_david_1988 fernandes_david_1988
Raccord pas suffisamment solide
150mm & 250mm 52 cc
Raccord pas suffisamment solide 3 Raccord pas suffisamment solide 3
Colis bien reçu, cependant dès la 1ere utilisation la pointe du forêt 8 pouces s’est cassée, les goupilles permettant d’ajouter les rallonges ne sont pas suffisamment solide. Sinon la tarière a l’air solide si l’on fait abstraction de l’équipement annexe
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Wa*** Wa***
Need two people to use in rocky ground
Great piece of equipment but hard to use for one person . Not made for rocky ground. Nearly took my husband out first try. Need two strong people to handle this machine.
0 people found this helpful
abelbr02 abelbr02
Ahoyadora, bien pero soldadura a revisar
150mm & 250mm 52 cc
Va bien, pero se ha partido la soldadura
0 people found this helpful
Customer Service Reply: Hemos generado un ticket para realizar el seguimiento de este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema esté resuelto. Le rogamos que revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
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hrmofficesolutions hrmofficesolutions
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
ru*** ru***
Wires not connected
150mm & 250mm 52 cc
The machine had wires that where not connected. I did write to vevor . In the end I took the relevant part to pieces and reconnected the wires . The machine works fine now this has been done . When vevor asked for photos of what was broken this was impossible to do .as nothing could been seen. And as it was taken to pieces it just got fixed
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jürgen Purner Jürgen Purner
Leider schon beim Probelauf defekt.
200 mm 63 cc
Ich hab das Gerät eigentlich zum Bohren von Erdlöchern gekauft. Leider ist bereits beim Probelauf das Gasseil gerissen. Daher mussten die Erdlöcher per Hand ausgehoben werden. Das war leider eine Riesenenttäuschung. Ich hoffe, dass das nur ein Einzelfall war. Aber bis hierher leider eine Fehlinvestition. Nachbearbeitung der Rezension: Der Support hat sich aufgrund der schlechten Bewertung (1 Stern) bei mir gemeldet. Leider gabs kein Ersatzprodukt, daher wurde mir eine Rücküberweisung als Entschädigung angeboten. An dieser Stelle ein großes Lob an den Support. Daher die Aufwertung auf 3 Sterne. Ich werde hier nochmals schreiben, ob die Rücküberweisung funktioniert hat.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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T Ratliff T Ratliff
Good, but has had some issues
The auger has had some times it has performed well, but there have been some hiccups. It arrived with two of the handle bolts just placed loosely into the box. One of them jammed itself between the cover and the engine. It took some time to get it out of there. After using the auger on ten holes, it refused to start the next day. After taking the spark plug out, I noted it was covered in black liquid. The unit would only start by using the spare spark plug that was provided. Similarly I have had to remove and thoroughly clean the spark plug twice more as the project has continued. That has slowed down our progress. Yet, when it works, it works well.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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