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VEVOR Post Hole Digger Gas Powered, 52CC 1450W Earth Auger, Gas Auger with 150mm & 250mm Auger Drill Action Design Bits & 3 Extension Rods, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

Customer Reviews for VEVOR Post Hole Digger Gas Powered, 52CC 1450W Earth Auger, Gas Auger with 150mm & 250mm Auger Drill Action Design Bits & 3 Extension Rods, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

150mm & 250mm 52 cc

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rolgeneral rolgeneral
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
faisalsharify faisalsharify
Not working
Not working and gave a lot of stress to return it. Still I didn't received my payment.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
roycerolz roycerolz
Can't use without handles (arms)....
Someone forgot to include the bolts and nuts to attach the arms to the unit. 🙃😡😡
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
roderickturner50 roderickturner50
Vevor Post hole digger
Hey I bought this post hole digger and the 1st time I used it it broke so this is not good solid material at all
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
na*** na***
Ne marche pas
200 mm 63 cc
Ne démarre pas....
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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mrg120 mrg120
Leaking
Straight out of the box before fuel was even added the Shaft seal leaked about as fast as I could add gear oil back in it , after dealing with the no customer service phone number and several chats back and forth being asked to produce the same info 5 or 6 time , I just replaced the seal myself . Horrible customer service. !!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
gaffet gaffet
tarière
200 mm 52 cc
Pas encore essayé ,pas de réponse précise pour savoir comment adapter un forêt de diamètre inférieur à 200 et où se procurer des forêts ? Pas de réponse concrète du site . Plusieurs relances mais pas d'aboutissement. Très compliqué déçu mais pas de point de vue sur la machine pas eu le temps a voir...
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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corentin corentin
machine HS à la réception et SAV inexistant
200 mm 63 cc
produit reçu rapidement et bien emballé. Le seul problème est que le moteur est bloqué, le lanceur n'arrive pas a entrainer le moteur. Le service client me demande de démonter la bougie etc. chose que j'ai déjà faite. Et maintenant plus de nouvelles du SAV. Très Déçu !
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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bhudson2338 bhudson2338
Not happy
Does not work very good. Not sure is something is wrong with the electrical but it takes forever to get started. You cannot turn it off and start it right back up. Won’t work.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nicole Nicole
Horrible
Would give negative stars if it was possible. First time used it spun out if control and there is no way to stop it. Contacted Vevor and received the generic email response. Researched and found out thid as happening often with the 63cc. Then discovered Vevor discontinued the 63cc. No support from Vevor. Have a broken pos hole digger, no videos because who has their phone out when a tool is spinning out of control? Still no results. Ended up buying the 43cc from Vevor and have had no problems. Can't buy it, so can't say don't buy it. Vevor's customer service is horrible!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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