Customer Reviews for VEVOR Post Hole Digger Gas Powered, 43CC 1250W Earth Auger, Gas Auger with 200mm Auger Drill Action Design Bits, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black
200 mm 43 cc
Customer Reviews
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Slow shipping
Haven't received my order yet , said it would be delivered in a couple days until I purchased and now it's just stuck at ups saying shipping label created , been almost 2 weeks
0 people found this helpful
Suport. No phone number text and email only. Beware.
I ordered the posthold digger and it came box all damage and missing parts. It took him over a month to send the parts and 20 emails. Not understanding, I just needed nuts and bolts. The machine works great, but customer service did not help me to the point where I was frustrated. Just for nuts and bolts, I sent pictures after pictures and emails after emails. And whoever was helping me didn't understand or don't speak English, I don't think I would order again. When you have to talk to customer service via email, it's a headache and not worth it. This company does not have a phone number and will waste your time. So if you buy something from them, get ready for a headache, if something's wrong.
0 people found this helpful
Too much vibrations
This thing has too much vibration when using it. The shaft needs to be one piece to reduce vibration.
0 people found this helpful
Don't expect it to start twice in one day.
Power was great on first 3 holes.
Went to start it and the pull cord wouldn't retract. Have to take apart all the casing to try and repair and not confident I wont have to replace the spring mechanism. After less than 10 pulls, this was extremely disappointing and hindered the work needed to be done.
0 people found this helpful
Good Luck if you have a problem
Horribly Manuel… One or two things reference that are inaccurate such as oil maintenance. Item also came with missing parts and about six emails before somebody understood what was needed.
Still a good value for what it is, but all visible signs of quality around the literature and Customerservice just make you cringe to think if you have a problem
0 people found this helpful
durability and customer service
it stopped working after putting 5 post in the ground. still waiting on a response from vevor about a replacement been a hassle to get so.ethong done its been several days since it has stopped working
0 people found this helpful
Leaks Fuel Like a Sieve
Unit immediately leaked all fuel out after assembly and partial initial filling of tank. DO NOT WASTE YOUR TIME OR MONEY.
0 people found this helpful
Customer service sucks
Only lasted a few times and started pouring fuel and then been trying to return it for 3 weeks but cannot get them to send a pre paid shipping label
2 people found this helpful
No quality control! ABSOLUTE GARBAGE!!!
I bought this in June so I could build fence on my 800-acre ranch. Fire season came and I wasn't able to use it until now. This is an absolute piece of garbage. The pull rope came out about 4 inches, and the motor made a metal-on-metal grinding noise and now the motor appears to be seized solid. As you can see from the attached photo the pull rope does not come out even with the weight of the motor. The motor never even fired. Obviously, no testing was done to ensure quality of this motor. I have bought several items from Vevor in the past, but this might be my last purchase from them. I will be telling everyone I know what a piece of garbage this is. Now we will see how truthful their warranty is. They might have just lost a customer.
Update: vevor customer service sent a new one as soon as I sent them proof of the return shipping. I received a new one about two weeks later. The new one works great. I have used it to drill 8 6" holes and it worked well.
1 people found this helpful
Doesn’t last a year / terrible customer service
The quality is terrible , it didn’t even last a year, the pull starter cord fell apart,
I wish i could leave half a star,
Even though i tried to contact customer service ,
They said there is no after sale service ,
2 people found this helpful