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VEVOR Post Hole Digger Gas Powered, 43CC 1250W Earth Auger, Gas Auger with 200mm Auger Drill Action Design Bits, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

Customer Reviews for VEVOR Post Hole Digger Gas Powered, 43CC 1250W Earth Auger, Gas Auger with 200mm Auger Drill Action Design Bits, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

200 mm 43 cc

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Chris Henderson (Hendu) Chris Henderson (Hendu)
Missing parts
Missing parts 3 Missing parts 3
This came missing parts, this review has nothing to do with the machine itself and only the package had came open at the tape, from poor packing, the bolts are just put into where the handles attach and finger tightened with the nuts, why they do not package them in a bag or a box is beyond me. I picked up the package and took it inside to see the box was open. When I went outside I saw a bolt on the ground, then when opening the box I can see the bolts all over and missing nuts. I have no idea what all is missing at this point.
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Wa*** Wa***
Need two people to use in rocky ground
Great piece of equipment but hard to use for one person . Not made for rocky ground. Nearly took my husband out first try. Need two strong people to handle this machine.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
abelbr02 abelbr02
Ahoyadora, bien pero soldadura a revisar
150mm & 250mm 52 cc
Va bien, pero se ha partido la soldadura
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Customer Service Reply: Hemos generado un ticket para realizar el seguimiento de este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema esté resuelto. Le rogamos que revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
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hrmofficesolutions hrmofficesolutions
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
ru*** ru***
Wires not connected
150mm & 250mm 52 cc
The machine had wires that where not connected. I did write to vevor . In the end I took the relevant part to pieces and reconnected the wires . The machine works fine now this has been done . When vevor asked for photos of what was broken this was impossible to do .as nothing could been seen. And as it was taken to pieces it just got fixed
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jürgen Purner Jürgen Purner
Leider schon beim Probelauf defekt.
200 mm 63 cc
Ich hab das Gerät eigentlich zum Bohren von Erdlöchern gekauft. Leider ist bereits beim Probelauf das Gasseil gerissen. Daher mussten die Erdlöcher per Hand ausgehoben werden. Das war leider eine Riesenenttäuschung. Ich hoffe, dass das nur ein Einzelfall war. Aber bis hierher leider eine Fehlinvestition. Nachbearbeitung der Rezension: Der Support hat sich aufgrund der schlechten Bewertung (1 Stern) bei mir gemeldet. Leider gabs kein Ersatzprodukt, daher wurde mir eine Rücküberweisung als Entschädigung angeboten. An dieser Stelle ein großes Lob an den Support. Daher die Aufwertung auf 3 Sterne. Ich werde hier nochmals schreiben, ob die Rücküberweisung funktioniert hat.
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Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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T Ratliff T Ratliff
Good, but has had some issues
The auger has had some times it has performed well, but there have been some hiccups. It arrived with two of the handle bolts just placed loosely into the box. One of them jammed itself between the cover and the engine. It took some time to get it out of there. After using the auger on ten holes, it refused to start the next day. After taking the spark plug out, I noted it was covered in black liquid. The unit would only start by using the spare spark plug that was provided. Similarly I have had to remove and thoroughly clean the spark plug twice more as the project has continued. That has slowed down our progress. Yet, when it works, it works well.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
tapropertymgnt tapropertymgnt
You get what you pay for.
Not bad for what it is it shook apart so we had to stop and go though it all. The throttle kept getting stuck open during use which is pretty dangerous. but as expected for a low cost tool. Renting one for the week would of been a lot more. The drill bit on the one snapped off after about 60 holes and would not dig anymore. Still better than doing by hand.
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Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
patrick.brisy patrick.brisy
Maniabilite
200 mm 43 cc
Très déçu,machine dangereuse a l'usage pas de débrayage en cas de blocage, si quelqu'un la veut je la refourgue pour 90€ servit pour faire 2 trous. Essayé de la retourner pour remboursement, en vain
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Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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pogbub pogbub
Not too sure
Not sure how someone thought this worked well in hard soil. My soil must be like concrete then. After about 5 or 6 inches, the unit would bog down and I would have to remove it and try again. Maybe it’s because it’s got the 8” auger and not the 6”. The weight of this one person machine is as heavy as some 2 persons machines that I have used. But, as someone mentioned, that weight probably helps bore the hole and it might in “normal” soil, but not in my hard pan.
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.

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