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VEVOR Garage Door Seals Bottom Rubber, U Shape +O Ring Combination Garage Door Bottom Weather Seal, 3 m Weatherproofing Garage Door Seal, 8 mm T-ends and 100 mm Width, for Doors, Black

Customer Reviews for VEVOR Garage Door Seals Bottom Rubber, U Shape +O Ring Combination Garage Door Bottom Weather Seal, 3 m Weatherproofing Garage Door Seal, 8 mm T-ends and 100 mm Width, for Doors, Black

No Tray 3 m

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319 Reviews
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Darren Darren
Mr.
Single Base 4.8 m
Rubber works well. The track needs some sort of interlock design to keep the 10 individual pieces lined up with each other.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on these concerns. We apologize for any inconvenience. For further support, please visit our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will assist promptly. Thank you for your understanding.
Tom Tom
Home ower
Single Base 4.8 m
The weather seals is excellent quality. Works really well.. the only things is when I order it at the time I did not see that they sell the seals alone without the track kits. I could have get it for half the price I got no use for the track. Now it.just sitting in my garage. What a shame.
0 people found this helpful
Hodges Brooks Hodges Brooks
Garage door seal 10 ft
No Tray 3 m
Have not received this item yet
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Old Farmer Old Farmer
Owner
No Tray 6 m
Realized after a few weeks of order not arriving that it was being sent to the wrong address. The zip code used was not mine. Tried contacting through your web site and not being that computer literate, I found it very frustrating. If I could have called and spoke to a human, it would have been much easier. I took a refund and cancelled the order.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
L Wooten L Wooten
Home Owner
Single Base 4.8 m
If I could give this company and my experience a zero rating, I would. I purchased this, waited almost a month for it, then when I didn't receive it, I traced the item to Orlando, Fl. I live in Los Angeles. The message on the tracker is "contact the seller" - apparently it was damaged during shipping. When I tried to contact Vevor, I talked to a virtual person who instead of offering a replacement and quickly ship it to me instead of waiting the 10 or so working days, they refunded me even though I didn't ask for the refund (yet). What is worse, is I repeatedly asked for a phone number to actually talk to someone and the virtual person kept telling me the "phones don't work". Don't buy from these folks.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Kelvin Kelvin
Does not fit
No Tray 4.8 m
Does not fit my garage and customer service is piss poor can’t talk to any one stay away from this company
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chedderville Chedderville
Mister
Single Base 4.8 m
Not so much product review but process. Ordered product but UPS does not deliver to acreage box and VEVOR has the most inept customer service I experienced. After no help to resolve the problem by a simple change of drop point to UPS it was returned to sender. When requested a refund I was given a partial that did not include the shipping insurance purchased. When asked about it I was told to contact the third party insurance myself even though VEVOR was the one accepting the payment. And now they asked for a product review! Very impressive VEVOR!
1 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Jackson Gong Jackson Gong
Manager
No Tray 6 m
This bottom rubber not good . I still put there . I want return it.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
SITASA SITASA
RECLAMACION FACTURA
No Tray 6 m
HCE TRES DÍAS QUE SOLICITÉ LA FACTURA Y TODAVÇIA ME SIGUEN DICIENDO QUE LA FACTURA TARDARÁDOS HORAS EN REALIZARSE, ME URGE LA FACTURA
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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