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VEVOR Furniture Dolly, Maximum Load 1575 kg, Heavy Duty Furniture Movers with 5 360° Rotation Wheels, Carbon Steel Panel, Furniture Lift Slider Tool Set for Appliances, Sofa, Fridge, Washing Machine

Customer Reviews for VEVOR Furniture Dolly, Maximum Load 1575 kg, Heavy Duty Furniture Movers with 5 360° Rotation Wheels, Carbon Steel Panel, Furniture Lift Slider Tool Set for Appliances, Sofa, Fridge, Washing Machine

1575 kg
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Customer Reviews

4 Out of 5
Based on 138 reviews
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138 Reviews
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Instable Instable
Difficile d'utilisation
1575 kg
Il y a peu de surface de contact du coup difficile de transporter une machine de seulement 100kg. Les roue ne tiennent pas en place
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Phillip Storer Phillip Storer
Contractor
They bent severely the first time I used them
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Serge Serge
Damaged product
Customer support is nonexistent. Very complicated process to file a claim
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear your experience and we take your feedback seriously. We have created a ticket for you to follow up on this issue.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Martin Martin
Manager
Very small.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
mike mike
owner
was not easy to work with hard to move with
1 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
me me
at my shop
never got them and they wouldnt send out replacements
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Frank Frank
Mr.
544 kg
I never received this item because of the goofy shipping system Vevor uses. They shipped it to within 20 minutes of my home, then left it with a local carrier and it never arrived. I got a refund, which was great, but it caused a big delay on my project. I'm not ordering from Vevor again.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
WILLIAM WILLIAM
Owner
Very light duty, they bent on first use
3 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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