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VEVOR Furniture Dolly, 200 kg Load Capacity, 3 Wheel Steel 160 mm Tri-dolly Heavy Duty Mover with Triangle Swivel Caster, Carbon Steel Panel, Furniture Lift Mover Tool Set for Appliances, Sofa, Fridge

Customer Reviews for VEVOR Furniture Dolly, 200 kg Load Capacity, 3 Wheel Steel 160 mm Tri-dolly Heavy Duty Mover with Triangle Swivel Caster, Carbon Steel Panel, Furniture Lift Mover Tool Set for Appliances, Sofa, Fridge

200 kg

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132 reviews
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Steve Steve
First disappointment I’ve had with all purchases
The first time I was disappointed. Never received them shipping problems. Customer support fantastic they refunded the money immediately. Just really needed the product. So ended up going somewhere else so I could pick up. Paid more.
1 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Mario De Vos Mario De Vos
zeker niet kopen
De Machine Dolly is geen kloten waard het is echt brol de wielen plooien en de bekleding van de wielen komen los . Met vriendelijke groeten, Mario De Vos
1 people found this helpful
Customer Service Reply: We hebben een ticket aangemaakt om dit probleem op te volgen. Onze klantenservice neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Houd uw inbox in de gaten voor onze berichten.
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Sinister Sinister
wish it was better
not worth the money
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fred Fred
mmitigé
1575 kg
La barre de levage devrait etre carrément plus grosse et plus costaud. Peux pas lever assez haut et avec les montant plastique, pas de stabilité. Faut faire gaffe. Utilisé pour dépalcer un poele à granule. Je m'y suis mal pris et le poele a granule met tombé sur la main alors que je voulais retirer les roulettes. Résultat, un bout de doigt en moins, go Urgences. Je ne blame pas le produit mais attention quand a la manipulation.
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Phillip Storer Phillip Storer
Contractor
They bent severely the first time I used them
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Instable Instable
Difficile d'utilisation
1575 kg
Il y a peu de surface de contact du coup difficile de transporter une machine de seulement 100kg. Les roue ne tiennent pas en place
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Serge Serge
Damaged product
Customer support is nonexistent. Very complicated process to file a claim
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear your experience and we take your feedback seriously. We have created a ticket for you to follow up on this issue.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Martin Martin
Manager
Very small.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
mike mike
owner
was not easy to work with hard to move with
1 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
me me
at my shop
never got them and they wouldnt send out replacements
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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