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VEVOR Flex-Head Ratcheting Wrench Set, 8-piece Combination Wrench Set with Roll-up Pouch, Cr-V Steel Flexible Ratcheting Wrench Set Metric 8 mm to 17 mm, Ideal for General Household, Auto Repairs

Customer Reviews for VEVOR Flex-Head Ratcheting Wrench Set, 8-piece Combination Wrench Set with Roll-up Pouch, Cr-V Steel Flexible Ratcheting Wrench Set Metric 8 mm to 17 mm, Ideal for General Household, Auto Repairs

8 PCS
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Customer Reviews

4 Out of 5
Based on 683 reviews
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683 Reviews
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Jaap Jaap
Already broke
Already broke two of them with relatively light use. Sometimes it's just to good to be true.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Landon Landon
Not great
24 PCS
The smaller ratchet winches didn't even work when I got them, the bigger sizes seem to work fine. I kinda figured these would not be a great purchase
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
James James
Gearhead
16 PCS
Really disappointed. I love vevor stuff, but these wrenches, not so much. Quality is decent feeling, but the heads are so big it's a challenge to find anything to use them on, automotive wise. Ill be putting these in the give away bucket and I bought a name brand for my tool chest
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kert W Howard Kert W Howard
Dr
24 PCS
Nobody reads this stuff anyway, but i'm tried to tell you you sent me two of the same thing, and I want to return the one and get refunded, but nobody seems to be alive there.Everything's run by a computer
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
John Deckard John Deckard
Missing parts
Missing parts 1
Missing 11/16,3/4,3/8,19,18,17 and 10mm where's my finche wrenches Ñnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnjjjjjioihhhhjhjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Todd LaBarge Todd LaBarge
Mr
30 PCS
Well after 3 weeks and several messages to them they finally refunded my money because the wrenches never showed up despite saying they were out for delivery.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Larry Endriss Larry Endriss
Mr
Bad wrench broke first time used ¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Mike Wilson Mike Wilson
Ratcheting combination wrench set
30 PCS
The 5/16 wrench doesn’t ratchet. Spins freely
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brandon Blevins Brandon Blevins
Junk
I'm missing one wrench (9/16) the finish on a lot of the other ones sucks. Complete waste of time and money
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Greg Greg
Mr
First wrench I used out of the package the ratchet started slipping and broke never even got to use it one time without problems I submitted a request for a return and I get a email for a review so I guess I’ll just continue to wait for a return or a credit on these tools
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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