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VEVOR Flag Pole, 6.09 m Heavy Duty Sectional Flagpole Kit for Outside House In Ground, Extra Thick Outdoor Aluminum Flagpole Kit with PVC Ground Sleeve for Yard, Residential or Commercial Use, Silver

Customer Reviews for VEVOR Flag Pole, 6.09 m Heavy Duty Sectional Flagpole Kit for Outside House In Ground, Extra Thick Outdoor Aluminum Flagpole Kit with PVC Ground Sleeve for Yard, Residential or Commercial Use, Silver

Silver 6.09 m

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178 reviews
Ricky Soiice Ricky Soiice
Home owner
Home owner  3
Only problem is there isn’t any instruction on how to lock the sleeve on the extender pole. And it does want to stay locked. Keeps sliding down.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
harold harold
Wobbly
I added a bunch of screws. 3 at each connection. Without them any wind would make it sway
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Michael Caudill Michael Caudill
Bad twist lock
Nice flagpole but after just 2 times if lowering the flag it now has 2 sections that won't lock back into place
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Ruth Domigan Ruth Domigan
Mrs
I was so excited when my husband opened this and put it in our front yard! It looked great for 3 days.. then snapped in two at the base during a wind storm 🥲
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vance Vance
King
The flag pole is much lighter weight than I anticipated. I have to take my flag down when the wind starts to blow much at all. The wind causes the flag pole to bend to much.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Pat Pat
Mr.
Two sections were stuck and hard to twist, I had to add lubrication. One is now working ok, but the other section isn't.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jake Jake
Fast shipping bad quality
Fast shipping and service from Vever but was light duty and flimsy. Has an obvious bend from a couple 2MPH wind gusts. Not recommended if you ever get wind.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Marv Marv
Owner
Kinda dissapointed with the smallerbase diameter compared to the one I had. I was able to use the existing ground sleeve with the new one inserted first.Don't recall you stating the base diameter on your website.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
Chance Chance
Home owner
Only been up for a couple days, we will see how it goes. Couple things I didn't care for was the cap and pulley at the top are made of plastic, and the rope they send with it has to much stretch to it in my opinion. Other than that everything seems to be pretty good quality.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
John Jackalous John Jackalous
Hope it holds up
It says heavy duty it doesn't feel heavy duty time will tell . All the pipes seem thin looks good hope it lasts
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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