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VEVOR Electric Winch, 2722 kg, 12V DC Truck Winch with Φ0.6x1676.4 cm Synthetic Rope Aluminum Fairlead Wireless & Wired Remote Control, IP55 Waterproof for Towing Off-Road SUV Truck Jeep Trailer Boat

Customer Reviews for VEVOR Electric Winch, 2722 kg, 12V DC Truck Winch with Φ0.6x1676.4 cm Synthetic Rope Aluminum Fairlead Wireless & Wired Remote Control, IP55 Waterproof for Towing Off-Road SUV Truck Jeep Trailer Boat

6000 lbs
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Customer Reviews

4 Out of 5
Based on 289 reviews
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289 Reviews
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Tyler parsons Tyler parsons
Wasn’t horrible
Wire Control
Product wasn’t horrible. You get what you pay for. Shipping was very slow don’t let them fool you on fast shipping times
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Joe Joe
Low price. Some “issues”
Wired + Wireless Remote
Installed the winch and everything went as expected. When unlocking the drum to pull the line out, instead of powering it out, the drum was up and difficult to get it to rotate. Ice used it minimally, but perhaps it will wear in quickly and allow easier spooling.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Thomas Barrett Thomas Barrett
600 winch
Wired it up, hit the switch.Click nothing. No customer service, no reach out, no contact info. Ghosted
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Clement Potvin Clement Potvin
Déjà brisé après seulement 50 jours
Wired + Wireless Remote
Le treuil entre mais ne sort plus, quand je pese sur le bouton pour sortir j'entends un déclenchement mais rien ne bouge et le cable est pas coincé parceque quand je tourne la roue pour desambrayer le cable sort facilement je suis extrêmement déçu et vais demandé un remboursement
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Fabrice Fabrice
Beaucoup trop bruyant
Wire Control
Bonjour J’ai installé ce treuil dans mon trafic pour monter mon scooter à l’aide de rampes, ce treuil est beaucoup trop bruyant !!! Je suis très déçu !
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Pphillips1959@gmail.com Pphillips1959@gmail.com
Owner
Wired + Wireless Remote
Light usage, no warranty , very poor assistance from VEVOR , very disappointed! Gotta throw it away . only 11 months old stripped gears pulling a 400 pound box . My previous winch lasted me since 2009 . My assumption is that the metals used inside are too soft . Don’t waste your money.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Phil Phil
not set strong
Wire Control
I had a 3500lb winch that stopped working. I replace it with this one. this doesn't have nearly the power of my old one. I had it set up to lift something and it couldn't. I put my shoulder under this same thing and could lift it. maybe I'm hee-man and can lift 3500lbs? lol not. this thing struggles with a few hundred pounds.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ΠΑΝΑΓΙΩΤΗΣ ΠΑΝΑΓΙΩΤΗΣ
ΟΟΟ
Wired + Wireless Remote
UNFORTUNATELY, THE PROBLEM WITH THE WIRELESS REMOTE CONTROL NOT WORKING HAS NOT BEEN SOLVED, SO THE PURCHASE IS A FAILURE.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
THOMAS CHRISTOPHE THOMAS CHRISTOPHE
À NE PAS ACHETER
Wire Control
Treuil déjà hors service au bout d’un peu plus d’un an. Utilisé que 4 fois. Je déconseille fortement ce produit. Cordialement M THOMAS.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Andy Evans Andy Evans
Mr
Only used a couple of times and broke. Not getting much response for the return. Very disappointed
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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