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VEVOR Electric Winch, 2722 kg, 12V DC Truck Winch with Φ0.6x1676.4 cm Synthetic Rope Aluminum Fairlead Wireless & Wired Remote Control, IP55 Waterproof for Towing Off-Road SUV Truck Jeep Trailer Boat

Customer Reviews for VEVOR Electric Winch, 2722 kg, 12V DC Truck Winch with Φ0.6x1676.4 cm Synthetic Rope Aluminum Fairlead Wireless & Wired Remote Control, IP55 Waterproof for Towing Off-Road SUV Truck Jeep Trailer Boat

6000 lbs

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DIY01 DIY01
Good enogh? 4 DIYer ; Time will tell if holds up
Wire Control
1st item would not flip the direction by it's switch. Opened a ticket with customer service+ Video of problem... I opted to get the replacement item, however quality has a lot to be desired. i.e. quality of syntethic rope is questionable and could be better with less noise... Q/A could be hit and miss ...
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
kaar-joh kaar-joh
Vinsj
Wired + Wireless Remote
Da jeg skulle trekke opp en båt på henger, for andre gang, så låste den seg midt i trekket. Jeg var da så dum at jeg demonterte vinsjen for å finne ut hva som hadde skjedd. En låseskive var borte og tennene på planetgiret var ødelagt. Jeg valgte derfor ikke å reklamere da jeg hadde demontert den selv, så det ble til at jeg kjøpte en ny vinsj da jeg egentlig var fornøyd med vinsjen og hullene på tilhengeren stemte med ny vinsj. Får håpe den nye er bedre.
0 people found this helpful
Customer Service Reply: Vi har opprettet en sak for oppfølging av dette problemet. Kundeserviceteamet vårt vil kontakte deg på e-post og gi oppdateringer helt til problemet er løst. Vennligst sjekk innboksen din jevnlig for meldinger fra oss.
nicobonif@hotmail.fr nicobonif@hotmail.fr
Ça peu aller
Wired + Wireless Remote
Le treuil est bien mais toujours pareil la qualité des câbles étant cuivre aluminium de très mauvaise qualité
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Antero Hyytiainen Antero Hyytiainen
Saapui nopeasti
Wired + Wireless Remote
Muuten hyvä, mutta vinssin rele oli viallinen jo saapuessa. Uuden tulo kesti yli kolme viikkoa ja vaati kohtuuttomasti yhteydenpitoa myyjään. Korvaava rele ei myöskään ollut "plug and play" , jouduin avaamaan alkuperäisen relepaketin jossa on myös langattoman lähettimen elektroniikka ja vaihtamaan releen sinne. Mielestäni kohtuutonta kuluttaja-asiakkaalle.
0 people found this helpful
Customer Service Reply: Olemme vastaanottaneet tätä asiaa koskevan tukipyyntösi. Asiakaspalvelumme käsittelee asian 24 tunnin kuluessa ja jatkaa avustamista, kunnes kaikki tarpeesi on hoidettu. Seuraathan tukipyyntöön tulevia vastauksia ja sähköposti-ilmoituksia.
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Jo*** Jo***
2 eme panne sur un treuil de remplacement
Bonjour. deuxième treuil en panne. Même panne que le précédent. Le premier ne voulait plus descendre mon bateau et maintenant celui de remplacement ne veut plus le remonter. Je ne poste pas de vidéo car je l'ai déjà fait pour le premier en panne. J'aimerais bien en finir car quand il fonctionne ça va très bien.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et sommes restés en contact permanent avec vous à ce sujet. Nous vous avons communiqué une solution par e-mail et attendons désormais votre retour. Soyez assuré que nous continuerons à assurer le suivi jusqu'à ce que le problème soit entièrement résolu. Nous vous invitons à surveiller les réponses liées à votre demande ainsi que les notifications par e-mail.
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Kleber Vitre Kleber Vitre
Panne treuil
A fonctionner une fois !! Tomber en panne j'attends que le sav vevor me dépanne Je suis assez dubitatif
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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pa*** pa***
oggetto totalmente non conforme alla descrizione
oggetto totalmente non conforme alla descrizione 1
articolo non corrispondente alla descrizione HO ORDINATO UN 6000 MI È ARRIVATO UN 4500 con cavo in acciaio invece del tessile
1 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione e siamo rimasti in contatto in merito a questo problema. Al momento stiamo richiedendo via e-mail informazioni dettagliate per risolverlo e attendiamo un vostro riscontro. Vi assicuriamo che seguiremo la pratica fino alla completa risoluzione; vi invitiamo pertanto a controllare le risposte al ticket e le notifiche via e-mail.
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ari toivainen ari toivainen
Vinssi
Wired + Wireless Remote
Ihan lelu vähäisellä käytöllä rattaat paskana
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[Ticket Number 1794331031788]. Please pay attention to the email address associated with your order and reply to us there.
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Nathaniel Perkins Nathaniel Perkins
Was good while it lasted
Wire Control
I haven't had this product a whole year and it has already stopped work . Proble wouldn't buy another one
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464356840113152] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
To*** To***
RELAY IS NOT WEATHER PROOF, EVEN IN A BATTERY BOX
Wire Control
I had purchased this to help me pull up a little scooter that I use to get around onto a platform attached to the hitch of SUV. At most it was going to be pulling 150lb up an 8-degree gradient, so this was a real overkill. It worked for several days after I installed it, then we had bit of rain for a day or so and after that it didn't want to work. I spent a bit of time and money trying to figure it out and ultimately ordered a different winch. Before taking everything apart I used the new controller from second winch to this winch and it worked fine. So learning my lesson, it was the relay that was causing the issue. How do I know this, well I bought a three-way marine switch and replace the one that came with the unit. I also encapsulated the relay and all of its stuff so that it met IP67 specs.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.

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