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VEVOR Electric Winch, 2041 kg Line Pull Capacity, 12V DC ATV/UTV Winch with Φ0.6 x 1188.7 cm 12 Strands Synthetic Rope Aluminum Fairlead Wireless & Wired Remote Control, IP55 Waterproof for UTV ATV

Customer Reviews for VEVOR Electric Winch, 2041 kg Line Pull Capacity, 12V DC ATV/UTV Winch with Φ0.6 x 1188.7 cm 12 Strands Synthetic Rope Aluminum Fairlead Wireless & Wired Remote Control, IP55 Waterproof for UTV ATV

Wired + Wireless Remote
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Customer Reviews

4 Out of 5
Based on 288 reviews
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288 Reviews
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Brandon Brandon
3500 lbs winch
Wire Control
Used one time quite working didn’t get warranty but thought it would atleast work more then once going have to buy bigger one
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
sabattery sabattery
Treuil
Wire Control
Bonjour pas trop puissant a du mal a levé 300 kg
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tyler parsons Tyler parsons
Wasn’t horrible
Wire Control
Product wasn’t horrible. You get what you pay for. Shipping was very slow don’t let them fool you on fast shipping times
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Spencer Spencer
no good
Wired + Wireless Remote
worked then had strain on it and snapped in half. just grinds and ripped the thing into 2 pieces
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Dany Dany
Treuil vevor
Wired + Wireless Remote
Apres 6 mois il est deja defectueux, ne fonctionne plus du tout. After 6 months it is already defective, no longer works at all.
0 people found this helpful
Customer Service Reply: Nous nous excusons sincèrement pour la gêne occasionnée par ce phénomène. Nous avons reçu votre billet et avons été en communication continue avec vous à ce sujet. Soyez assuré que nous suivons de près et que nous reviendrons vers vous avec une solution dans les plus brefs délais. En attendant, veuillez surveiller les réponses aux tickets et les alertes par e-mail pour les mises à jour.
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Jason Jason
Terrible Winch
Wired + Wireless Remote
As with every Vevor product, the instructions were embarrassing. After trying to figure out installation, I tried the winch which was making strange grinding noises and not even under load. The first time I load tested the winch with an easy pull, the gearing internals destroyed themselves and Vevor now wants me to start pulling the winch apart myself for some odd reason. Please stay away from another Vevor product especially this one which is terrible. Spend the money and buy I warn winch or a tried and tested brand. Shame on you Vevor for taking people’s hard earned money and selling these terrible products.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Kyle Warmerdam Kyle Warmerdam
Mr
Wired + Wireless Remote
Mounted it to my trailer. Excited to use it and it's grinding right out of the box. My son was pulling on the end and he stalled the winch out. Side very hot to touch after 1 min use.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Fabrice Fabrice
Beaucoup trop bruyant
Wire Control
Bonjour J’ai installé ce treuil dans mon trafic pour monter mon scooter à l’aide de rampes, ce treuil est beaucoup trop bruyant !!! Je suis très déçu !
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Phil Phil
not set strong
Wire Control
I had a 3500lb winch that stopped working. I replace it with this one. this doesn't have nearly the power of my old one. I had it set up to lift something and it couldn't. I put my shoulder under this same thing and could lift it. maybe I'm hee-man and can lift 3500lbs? lol not. this thing struggles with a few hundred pounds.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
joe joe
owner
terrible customer service/sell a winch but can not provide a bracket or tell you which one worked with winch/had to hire a weld shop to modify one bought to work with it
1 people found this helpful
Elemam: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.

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