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VEVOR Electric Truck Crane, 499 kg Pickup Truck Crane with 12V Electric Winch, 360° Rotating Telescopic Boom, Premium Galvanized Steel, Foldable Pickup Bed Jib for Machine Lumber Attic Lifting

Customer Reviews for VEVOR Electric Truck Crane, 499 kg Pickup Truck Crane with 12V Electric Winch, 360° Rotating Telescopic Boom, Premium Galvanized Steel, Foldable Pickup Bed Jib for Machine Lumber Attic Lifting

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Customer Reviews

3 Out of 5
Based on 17 reviews
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17 Reviews
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Is*** Is***
Bubble gum, weld bearings no good
Cheap but does the job and was missing parts. Went and bought my own pins motor etc. wouldn’t give me a refund
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Franck SCHULZ Franck SCHULZ
Ne soulève pas 80kg
Ne soulève pas 80kg 1
Achat du 16 octobre 2026 , la grue ne soulève même pas 80kg
2 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous vous présentons nos sincères excuses pour la gêne occasionnée par le problème que vous avez rencontré. Nous avons chargé un spécialiste de vous contacter via le ticket d'assistance n° [Numéro de ticket 1793410344240] dans un délai de 48 heures afin de vous proposer une solution adaptée. Veuillez consulter l'adresse e-mail associée à votre commande et nous répondre par ce biais.
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peter peter
Do not buy
Do not buy 1 Do not buy 1
Do not buy this crane it comes with missing parts and the quality is rubbish and it will be lucky to lift 50kg it’s total junk and they are refusing to get back to me with refund
2 people found this helpful
Customer Service Reply: Hello, we have reached an agreement with you regarding the issue you reported. We hope you are satisfied with our solution and will trust us again. Thank you again for your support and understanding.
al*** al***
Received struck crane I ordered parts missing try.
Bought a truck crane shipping destroyed the box re taped it still holes lost parts t Trying to recover the parts has turned into a nightmare 6 days still trying they I guess decided they did not need customer service so we can text with an AI picture who contributes to ask the same questions day after day at no point have they connected me with there specialist just AI picture I firmly believe this so they can $5 me to death they have no or no way to contact a costumer service this turned out to be the crane from hell Just some help to get the parts I paid for is all I want
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for any inconvenience caused by the damage to the package during transit. We have assigned a specialist to contact you within 12 hours via ticket # 464704704770048 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
rcanto205 rcanto205
not worth it
we never received this items after weeks of waiting never got a response.
3 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
bmnielsen56@gmail.com bmnielsen56@gmail.com
Poor shipping
Never received the crane and VEVOR says is was arrived. Now they want me to do the leg work to find!
5 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jimmy Jimmy
mr.
never received it after about 20 days I got my money back fed x said they received the paper work but not the crane
3 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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