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VEVOR Electric Trailer Jack, 5000 lbs, Heavy Duty RV Electric Power Tongue Jack with 2 Way Connector, Manual Crank Handle & Weatherproof Jack Cover, 10"-28.3" Lift, for RVs, Trailers & Campers, Black

Customer Reviews for VEVOR Electric Trailer Jack, 5000 lbs, Heavy Duty RV Electric Power Tongue Jack with 2 Way Connector, Manual Crank Handle & Weatherproof Jack Cover, 10"-28.3" Lift, for RVs, Trailers & Campers, Black

2-Way Connector
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Customer Reviews

4 Out of 5
Based on 384 reviews
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384 Reviews
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Gord Gord
Trailer jack
2-Way Connector
junk, worked twice and stopped working
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Brian Hubbard Brian Hubbard
Business owner
Business owner 1
It came packaged really good. Got it out of the box. The top rain cover was cracked. Pulled off my hand crank jack and installed this one and wouldn't work in the retract mode. It would only extend. After a few weeks going back and forth they finally decided to give ma a refund, only after they offered to give me $34 back. Then they offered to give me $68 back and keep the product. I said no, I want a full refund and you can have this junk back. They finally agreed
4 people found this helpful
Deb Deb
Dead out of the box
Happy we tried it before we installed it! No light no up and no down... should have read and watched other reviews... do t but this!
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Richard Arnold Richard Arnold
Not worth the money cheap
Nice looking jack but goes up like a turtle not strong enough like they advertise will be asking for a refund
0 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
Marc matthews Marc matthews
Broke day 1
7-Pin Connector
Connected to trailer , never worked . Unable to return . Thrown in garbage
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Matt Matt
Not Working After 2nd Use
Once installed, it worked great. The next time I used it, it stopped retracting and the manual override is very difficult to turn. As of this review it has been over 48hours since I requested a Return/ Refund and all I have received is an email stating that they are reviewing my request and will get back to me within 48 hours. Not very happy at this point. Beware !
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Dakota Perceful Dakota Perceful
Vevor jack
7-Pin Connector
Had to rewire the plug when it arrived so it would work. Worked well for about 3 days when it blew the fuse in my truck. So now I just manually use it so it don't blow the fuse anymore
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Samuel Fletcher Samuel Fletcher
Owner
Know respond still have issues
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
DOA DOA
Installed and was DOA nothing works, fuse good Unit No Good
Unit arrived, earlier, installed today 3/1/26 and no good, no power, fuse good . Maybe why it was 114.00. Cannot give it a review as it does not work , tried on my Chevy 2500 and my Ram 2500 7 pin and nothing, no power to run motor.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Edward Edward
Mr.
Cannot really give a review. I was shipped the wrong item. Instead of sending me what I ordered Customer Service just arbitrarily sent me a refund and told me to keep what I had. I didn't want what I had. I wanted what I ordered. SImple solution would have been to send me what I paid for and a return label for what I got. Vevor customer service could use some tweaking.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."

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