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VEVOR Electric Sausage Stuffer, 22 LBS / 10 L Vertical Meat Filler with Stepless Speed Adjustment, Stainless Steel Sausage Stuffing Machine, Foot Pedal & 4 Filling Tubes, for Commercial and Home Use

Customer Reviews for VEVOR Electric Sausage Stuffer, 22 LBS / 10 L Vertical Meat Filler with Stepless Speed Adjustment, Stainless Steel Sausage Stuffing Machine, Foot Pedal & 4 Filling Tubes, for Commercial and Home Use

10 L Stainless Steel

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ESTEBANE ESTEBANE
nul
3 mois d'utilisation et le voila cassé
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cody Cody
Mr
Product never showed up/Not recieved
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Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Marie Guggisberg Marie Guggisberg
Ms.
Didn't work right out of the box! Plunger will go up, but now down! Shouldn't these things be quality checked before getting shipped out??? Now that the push rod is stuck all the way up we get to disassemble it enough to get the push rod down to ship it back. While it seems well built as it's extremely heavy, we really won't know because IT DOESN'T WORK! Thank God it's still in warranty. Cause once anything from Vevor is out of warranty you can't by parts for it or get any help with it! So if you order something, make sure you're going to use it right away repeatedly to make sure there isn't any issues. This is the second stuffer that we purchased. The first one needs a simple magnet to control the variable speed option, and the magnet in the motor broke when the push plate that comes with the equipment broke during use, causing a sudden jar. Which was apparently enough to break the magnet. The plate was defective and we were able to get one of those as I got ahold of them on that before the warranty was up, but didn't receive the plate until after the warranty was out so we never found out about the variable speed magnet being broke until after the warranty was up. And they have absolutely no.options for getting a new magnet. But if it were under warranty they would have no problem shipping one out for free. So in short, if it's out of warranty they basically tell you to piss off, it's not their problem! Worst company ever! Never buying from Vevor again.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Terry w Terry w
Customer service sucks
Don’t buy from these people they lie about the product and won’t let you return it and if they get bad reviews they remove them and only keep the good ones look up videos on utube
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Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Renee Pennington Renee Pennington
Arrived Broken
Support ticket ID: 1766784316773 - still no resolution Was supposed to be Christmas gift for my husband. The box it arrived in (FedEx) was mangled. My son wrapped it the day it was delivered so my husband didn’t see, so I did not see for myself just how bad the box was until Christmas morning. Later that day, we set it up and turned it on to test it out. (It ships with the plunger in the down position.) The plunger went up, but WILL NOT go back down. I submitted a support ticket to request a replacement or refund, and still no resolution 2 weeks later. Just some troubleshooting suggestions. I am still out $350 with a broken unit. Save yourself the trouble.
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Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Dene Holmes Dene Holmes
Owner
The product was shown in a search for a 260watt sausage maker. Seconds after ordering I realized it was a 200watt model. Tried to cancel order, request refused. Told to refuse delivery to get free rtn. Delivered to the door step, not home to refuse delivery. Now vevor says rtn is on me , $85. Yet I bought the 260watt vevor one I wanted. Now I have two, one not opened. POOR customer service.
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Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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