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VEVOR Electric Oil Press Machine, 850W Stainless Steel Oil Extractor Machine, 0-300℃ / 32 - 572 ℉ Adjustable Temperature, Hot Press Oil Expeller for Pressing Peanuts, Sesame Seeds, Rapeseed, Tea Seeds

Customer Reviews for VEVOR Electric Oil Press Machine, 850W Stainless Steel Oil Extractor Machine, 0-300℃ / 32 - 572 ℉ Adjustable Temperature, Hot Press Oil Expeller for Pressing Peanuts, Sesame Seeds, Rapeseed, Tea Seeds

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Customer Reviews

4 Out of 5
Based on 45 reviews
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45 Reviews
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Soham Soham
S
Terrible customer service. Very dismissive customer service agents. If anything goes wrong you are not covered. Would love to give a minus 10 as a review? This is their actual response for a food processing unit: Dear Customer. We apologize for any inconvenience. During transportation, the machine was placed upside down, resulting in oil leakage. We suggest that you let it rest for a while before using it. Thank you for your understanding and patience. Sincerely Bradley SO MECHANCIAL OIL SPILT ALL OVER THE UNIT, BUT JUST USE IT GUYS, YOUR HEALTH DOES NOT MATTER.
6 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
NQD NQD
NQD
Please do not increase prices of the products as scam.
2 people found this helpful
Customer Service Reply: Dear Valued Customer , Thank you for your feedback. We appreciate your concern regarding pricing. We aim to offer fair value to our customers, and your comments are important to us. We will take your feedback into consideration. Also, we have received your ticket and have been in continuous communication with you regarding your issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Barrois Barrois
Déception
Machine hors service des le départ, et pas de retours possible pour dépannage uniquement reçu des pièces de rechange sans explication de montage. Ne recommande pas.
4 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Ahmed Ahmed
Won’t refund damaged products
The company removed your ability to write a review as soon as you file a complaint. We bought one of their grinders that arrived defective and they immediately removed our ability to review that product when we complained. Do not buy from this company. They will never refund you for broken products that contaminate food.
4 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Man Man
H
Don’t buy this it’s not working at all I here waiting almost one hour still not working I Oder this machine one month ago when my product come is not working machine and they are not refund
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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