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VEVOR Dust Collector, 1HP 460 CFM Air Flow, Rolling Dust Collector with 80L Large Dust Collection Bag, 2.5 Micron Bag Filtration, Industrial Workshop Mobile Wood Dust Container with Handle and Wheels

Customer Reviews for VEVOR Dust Collector, 1HP 460 CFM Air Flow, Rolling Dust Collector with 80L Large Dust Collection Bag, 2.5 Micron Bag Filtration, Industrial Workshop Mobile Wood Dust Container with Handle and Wheels

Customer Reviews

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58 Reviews
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Michel Michel
Propriétaire
L'appareil est livré avec des adapteurs de diverses grandeurs pour aspirer directement la poussière de divers outils électriques. Il faut cependant acheter un boyau de 4 pouces à part! Cela n'est pas indiqué sur le site Internet ou dans les instructions de l'appareil. Il faut souligner que l'installation d'un boyau flexible est très difficile! Bien que l'appareil soit livré avec des adapteurs, ceux-ci ne font pas sur tous les outils électriques.
0 people found this helpful
Customer Service Reply: Merci de nous avoir fait part de vos commentaires. Si vous avez besoin d'aide supplémentaire ou si vous avez d'autres questions, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider et nous tenons à ce que vous soyez pleinement satisfait(e). Veuillez vous rendre sur notre page « Nous contacter » en ligne, accessible via la barre de navigation en bas de page. Vous pourrez alors soumettre une demande d'assistance ; notre équipe vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution de votre problème. Nous vous remercions de votre compréhension.
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J R J R
User
Bought this and two motors failed. After the second one failed vevor wouldn’t provide any help They said they shipped a new motor but it was lost and nothing can be done to get me a new motor Now I have a useless dust collection system sitting there and unusable. I was in the warranty period for the first motor and 3-4 months of minimal use when the second died also. No help and now I have to find a replacement. I definitely do not recommend this unit. Look elsewhere for much better quality.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
BAD BAD
DEFECTIVE
THIS CAME DEFECTIVE GOT MONEY REFUND BUT NOT THE MONEY FOR THE THREE YEARS WARRANTY AND I GOT A BROKEN ITEM
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
Operations Manager
Bought 2 of the dual dust collectors. - THE ONE THAT WORKS is 5 stars. The other one has a bad capacitor from the begining and we got the 1 coverage, but customer service is jump threw hoops and limbo at the same time. Don't offer a year paid warranty if you don't want to help.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Seth Seth
Owner
Broke after just 3 hours of use, motor burned up.
1 people found this helpful
Sylvia Himmelstoss Sylvia Himmelstoss
Mrs
I haven’t got it because you used a wrong adress Very disappointing in your service I tried to contact you many times with right adress and called UPS but they don’t deliver if you not tell him my proper adress what a headache
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Leon Zook Leon Zook
Owner
This dust collector failed after just a few minutes of use. It is garbage.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Νεκταριος Κρανης Νεκταριος Κρανης
ΚΡΑΝΗΣ
Πάνω από 1,5 μήνες έχω που παράγγειλα και πλήρωσα την παραγγελία μου και δεν εχω καμία ενημέρωση για την τύχη της! Απαράδεκτο για έναν πελάτη σας που έχει πάρει τόσα πράγματα από εσάς!! ΝΕΚΤΑΡΙΟΣ ΚΡΑΝΗΣ
1 people found this helpful
Customer Service Reply: Λάβαμε το αίτημά σας σχετικά με αυτό το πρόβλημα. Η ομάδα υποστήριξης πελατών μας θα εξετάσει το πρόβλημά σας εντός 24 ωρών και θα συνεχίσει να σας βοηθά μέχρι να επιλυθούν όλες οι ανάγκες σας. Παρακολουθήστε τις απαντήσεις στα αιτήματα και τις ειδοποιήσεις μέσω email.
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