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VEVOR Drywall Skimming Kit, Handle + Fixator Smoothing Knife Accessory, Professional Skim Coat Tools For Drywall, Wipe/Drywall Knife, for Gyprock / WallBoard / Plasterboard (No Blade)

Customer Reviews for VEVOR Drywall Skimming Kit, Handle + Fixator Smoothing Knife Accessory, Professional Skim Coat Tools For Drywall, Wipe/Drywall Knife, for Gyprock / WallBoard / Plasterboard (No Blade)

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4 Out of 5
Based on 216 reviews
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212 Reviews
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212 reviews
Jaime cortez Jaime cortez
Contractor
25/60/80 cm
Blade on skimmer came bend o have some crises ask for replacement Try to get some type of tech support really poor customer service looks like language barrier Plus answer from email said they don have replacement parts makes the tool totally unreliable and discardable
0 people found this helpful
Customer Service Reply: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.
Robert Robert
Received the wrong item, never received the order I placed
25/40/60/80/101 cm
Vevor has been incredibly frustrating regarding this order. The company sent me the wrong product and made me jump through hoops to verify that they made an error (9 messages each between us). They finally admitted that they made an error, then, rather than sending the correct item, they suggested that I place a new order before they refunded my purchase. The original order for the item which was placedover 30 days ago. I don't know whether the refund is coming or not. It's hard to trust a process that is so broken. What a nightmare!!!
0 people found this helpful
Customer Service Reply: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.

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