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VEVOR Drainage Trench Driveway Channel Drain Kit Plastic Grate-5.8

Customer Reviews for VEVOR Drainage Trench Driveway Channel Drain Kit Plastic Grate-5.8

Durable HDPE 15 x 13 x 100 cm 3 Pack
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Customer Reviews

4 Out of 5
Based on 213 reviews
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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
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213 Reviews
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Brad Tafel Brad Tafel
Home owner
Bad product. Horrible customer service. Trying to return product and have 0 communication with company. There is no phone number to actually talk to a human. Had to put stop payment on credit card. Would never buy anything from this company again. Would give 0 stars if they would allow me to
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Aalioui Aalioui
Majid
Je suis déçu du produit que j’ai acheté sur le site vevor même pour le renvoyer c’est pas évident J’ai commandé un caniveaux de douche italienne il m’on pas livré le siphon Je ne commanderai plus chez eux
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Udit Sharma Udit Sharma
MD
Received product 10 days late from promised date. No return or refund offered. Had to buy product locally from Home Depot to finish time bound construction. Very dissatisfied with customer delivery and service!
4 people found this helpful
Customer Service Reply: Thank you for informing us of these worries. We’re sorry for the hassle this has brought. For additional help, go to our "Contact Us" page online, in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to resolve them quickly. We appreciate your understanding.

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